What is better Splashtop Remote Support or Intercom Live Chat? When comparing Splashtop Remote Support and Intercom Live Chat, it is possible to see which Customer Support Software product is the more effective option. This guarantees that your enterprise will be able to choose most productive and effective application. You can study the specifics, like available tools, pricing, plans offered by each vendor, offer stipulations, etc.
We also let you evaluate their general scores to know which one appears to be better. Splashtop Remote Support has 8.9 points for overall quality and 90% rating for user satisfaction; while Intercom Live Chat has 8.8 points for overall quality and 88% for user satisfaction. Similarly, you can also assess which vendor is more dependable by sending an an email question to both and find out which vendor replies without delays.
In the event you need to quickly locate the more reliable Remote Support Software according to our review team we advise you try out these products: Atera, ScreenConnect, Zendesk.
Splashtop offers two SMB and enterprise pricing plans for users to choose from. These plans can be availed on an annual subscription basis, and their pricing is calculated based on the number of computers you need to manage. Give the details a look, and select the best plan for your company:
Remote Support Plus
Unlimited Concurrent Sessions
Fast Remote Access
Unattended Support
Attended support *
Free Secondary User Accounts
Resell Remote Access
Logging
Computer and User Grouping
Group Permissions
User Management
256-Bit AES Encryption
Two-Step Verification
Multi monitor support, including multi-to-multi
Priority technical support
Remote reboot
Remote wake
Remote print
Endpoint security
Unlimited technicians
File transfer(including Drag-and-Drop)
Session Recording
Chat
Remote Support Premium
Everything In Plus, PLUS:
Configurable Alerts/Actions
Windows Updates
System Inventory
Event Logs
Alerts for Windows Events
Remote Command
Scheduled Reboot
Unattended Android Access
Please contact the company if you need to manage and support more than 5,000 computers, and request for a quote.
A secured and easy to deploy remote support software designed for managed service providers, IT professionals, and help desks. The platform enables remote access and support from any device, including mobile devices. Security isn't an issue as well, as Splashtop encrypts remote sessions and provides device authentication features for computers and servers.
If you continue having second thoughts about which product will work best in your case it might be a good idea to analyze each service’s social metrics. Such metrics are quite often an indicator of how popular every service is and how wide is its online presence.For example, if you check Splashtop Remote Support LinkedIn page you’ll see that they are followed by 866 users. In case of Intercom Live Chat the volume of followers on their LinkedIn page is 6675.
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