What is better Splashtop Remote Support or Salesforce Service Cloud? When you compare Splashtop Remote Support and Salesforce Service Cloud, you can actually see which Customer Support Software product is the more suitable choice. This ensures that your enterprise can select the most productive and efficient application. You can check the specifics, such as available tools, pricing, plans offered by each vendor, offer terms, and many more
We also let you evaluate their all round scores to know which one appears to be more beneficial for your firm. Splashtop Remote Support has 8.9 points for overall quality and 90% rating for user satisfaction; while Salesforce Service Cloud has 9.6 points for overall quality and 97% for user satisfaction. Similarly, you can also find out which software business is more reliable by sending an email inquiry to both and find out which vendor replies faster.
Our experts made sure to review all popular Remote Support Software products that you can find out there, but among all the ones we reviewed these three deserved our special attention: Zendesk, Atera, ScreenConnect.
Splashtop offers two SMB and enterprise pricing plans for users to choose from. These plans can be availed on an annual subscription basis, and their pricing is calculated based on the number of computers you need to manage. Give the details a look, and select the best plan for your company:
Remote Support Plus
Unlimited Concurrent Sessions
Fast Remote Access
Unattended Support
Attended support *
Free Secondary User Accounts
Resell Remote Access
Logging
Computer and User Grouping
Group Permissions
User Management
256-Bit AES Encryption
Two-Step Verification
Multi monitor support, including multi-to-multi
Priority technical support
Remote reboot
Remote wake
Remote print
Endpoint security
Unlimited technicians
File transfer(including Drag-and-Drop)
Session Recording
Chat
Remote Support Premium
Everything In Plus, PLUS:
Configurable Alerts/Actions
Windows Updates
System Inventory
Event Logs
Alerts for Windows Events
Remote Command
Scheduled Reboot
Unattended Android Access
Please contact the company if you need to manage and support more than 5,000 computers, and request for a quote.
A secured and easy to deploy remote support software designed for managed service providers, IT professionals, and help desks. The platform enables remote access and support from any device, including mobile devices. Security isn't an issue as well, as Splashtop encrypts remote sessions and provides device authentication features for computers and servers.
Salesforce Service Cloud supports integrations with the following business systems, applications and services:
Autotask
ConnectWise
JIRA
Salesforce Service Cloud
ServiceNow
Zendesk
Oracle Service Cloud
Freshdesk
Freshservice
Desk.com
Help Scout
Cherwell Software
Wrike
SugarCRM
Microsoft Dynamics CRM
Zoho CRM
Netsuite
Autotask
Close.io
ConnectWie
Infusionsoft
Pipedrive
HubSpot CRM
Oracle Sales Cloud
Base CRM
CustomerGauge
Act! Essentials
Sap Hybrid Cloud for Customers
Sage CRM
Bullhorn
Maximizer CRM
Insightly
Microsoft Dynamics GP
Microsoft Dynamics AX
QuickBooks
Freshbooks
Taxify
Sage Intacct
Sage 200
Tipalti
Plaid
Shopify
Volusion
Ecwid
Bigcommerce
Magento
Etsy
Woocommerce
Weebly
SAPAnywhere
Epages
Oracle Eloqua
Marketo
HubSpot Marketing
Act-On
MailChimp
Mailjet
Allbound
Autopilot
Constant Contact
Kissmetrics
Facebook Lead Ads
Campaign Monitor
iContact
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-hosted customer service platform designed to allow faster, smarter case resolution. By providing a 360-degree view of each customer, this IT asset management solution enables businesses to quickly resolve issues, thereby driving better user experience and higher customer satisfaction.
When you choose a service that you believe will be an actual asset for your business you shouldn’t just pay attention to what professionals have to say about it. Quite frequently personal experience with the service will vary, depending on specific goals and needs. That’s the reason why in our reviews we also provide our User Satisfaction Rating for every app to give you an immediate overview of how actual users of Splashtop Remote Support and Salesforce Service Cloud rate their contact with the app. Our algorithm is built around detailed analysis of product mentions on other sites, social networks and blogs, so you will obtain a full and credible picture of what other people think about every product. In this example Splashtop Remote Support got a total satisfaction rating at 90% while for Salesforce Service Cloud 97% of users express they had an enjoyable experience with it.
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