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Compare SoGoCX vs Whatfix

SCORES FEATURES PRICING PRICING MODEL INTEGRATIONS

What is better SoGoCX or Whatfix? Finding the best Customer Experience Management Software product is all about comparing various solutions and determining the top software for your specific needs. Our proprietary system will give you a brief look at the general rating of SoGoCX and Whatfix. For overall quality and performance, SoGoCX scored 9.2, while Whatfix scored 7.9. On the other hand, for user satisfaction, SoGoCX earned 97%, while Whatfix earned 100%.

Below it's also possible to look at their functionalities, terms, plans, etc. to determine what application will be more appropriate for your situation. An important aspect to assess is whether the app allows you to enable/disable restrictions on various types of users to protect any confidential corporate data.

We realize that not all businesses have the time to test dozens of various solutions, so we created a list of recommendations that you may find useful. Our top selections for the Customer Experience Management Software category are: Smartlook, Alchemer, Zendesk.

You don’t want exclusively a broad set of useful tools and scalable pricing from a reliable Customer Experience Management Software. Almost as important as key features is a quality customer support. You want to make sure that if you have any questions about SoGoCX or Whatfix, or you face some problems, or perhaps you’ll need to ask for a specific change or functionality beneficial to your business you can count on a responsive and helpful customer support. Examine if services such as phone support, tickets or live chat are available. What is more, it’s a significant advantage if you are able to benefit from personal training or at least an FAQ you can use.

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