What is better SoGoCX or SimpleCRM? Different firms demand different types of Customer Experience Management Software. To understand well which solution fits your needs, think of comparing various solutions feature by feature an taking into consideration their terms and costs. Likewise, you will get a quick idea of their overall performance and customer feedback by having a look at our smart scoring system.
The results are: SoGoCX (9.2) vs. SimpleCRM (8.0) for general quality and functionality; SoGoCX (97%) vs. SimpleCRM (N/A%) for user satisfaction rating. Check out their strong and low points and find out which software is a better option for your company. An effective, simple tip is to list the pros and cons of both applications next to each other and see which solution comes on top.
In the event you want to quickly find the optimal Customer Experience Management Software according to our review team we advise you check out these products: Smartlook, Zendesk, Alchemer.
SoGoCX seamlessly integrates with the following third-party applications:
Salesforce
Zapier
Google Analytics
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
WorldVision, Dell, Chevron
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A robust customer experience platform that drives customer loyalty, reduce churn, and boost customer value. SoGoCX leverages customer data gathered by mapping out a customer’s journey from end to end. The application automatically draws insights from the data and recommends the best course of action to take to maximize ROI.
SimpleCRM’s price starts at $12/user/month. Separate bulk user pricing is given on a case by case basis. Contact the vendor for custom SMB and enterprise pricing.
Every time you compare various Customer Experience Management Software solutions you shouldn’t just study their list of features and provided pricing plans. Pay attention to the fact that the solution should be adjusted to your needs and business so the more flexible their offer the better. Explore what platforms are supported by SoGoCX and SimpleCRM and be certain you will get mobile support for whichever devices you use in your company. You should also learn which languages and countries are supported, as this may be a key element for many businesses.
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