What is better SmartSupport or AMPRO Software? To ensure that you purchase the most efficient and productive IT Asset Management Software for your business, you should compare products available on the market. For instance, here you may match SmartSupport’s overall score of 7.4 against AMPRO Software’s score of 7.3. You can even compare their general user satisfaction: SmartSupport (100%) vs. AMPRO Software (N/A%).
Moreover, you can review their pros and cons feature by feature, including their terms and conditions and costs. By comparing products you are improving your chances to select the right software for your requirements. Of course you should know your particular requirements to realize which software matches those needs.
People who are pressed for time or want a IT Asset Management Software recommendation from our team may want to take a look at these top choices for this year: Salesforce Service Cloud, ServiceNow Asset Management, monday.com.
SmartSupport can seamlessly work with other knowledge base applications and solutions.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
SunTrust, CyberGlove Systems, BikeReg
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful, intuitive, and customizable knowledge base and forum management platform that enables organizations and businesses to improve how they deliver information and support content to their customers; assisting them in realizing the value of shared knowledge, building intuitive and interactive community forums, and testing their knowledge base using quantitative data.
Interface is based on the familiar Microsoft® Outlook® style.
Color-coded modules with the same ‘look and feel’ throughout makes the application intuitive for users
Post messages to a public message board within AMPRO that all users of AMPRO can see.
Roaming user profiles. Log on to AMPRO using your user name at any computer and your AMPRO personal settings will follow you.
Option to use up to six levels when creating your asset hierarchy gives you the flexibility to structure your asset register to suit your needs.
Track costs incurred against an individual asset or track costs incurred against a cost centre that many assets are linked to.
Option to use up to two levels available when creating your contact hierarchy. E.g. create the company at level one and the contacts within that company at level two.
The ability to export reports in many different formats including PDF, Microsoft® Excel, Microsoft® Word and Rich Text.
User level security permissions for modules and functions.
Comprehensive and easy to understand Online Help and User Guide.
No information is available about AMPRO’s third-party integrations.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Queensland Government, Sydney Metro Airports, Treasury Casino and Hotel, Sea Temple Hotel Resort and Spa
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A computerized maintenance management software (CMMS) application designed to help organizations structure assets - such as plant facilities, equipments, and vehicles - in an orderly and logical manner.
In the event you continue having second thoughts about which product will work best for your business it may be a sound idea to check out each service’s social metrics. Such metrics are quite often a way to see how popular a given solution is and how extensive is its online presence. For example, in case of Facebook SmartSupport has 59 likes on their official page while AMPRO Software profile is liked by 0 people.
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