What is better SmartSupport or AMPRO Software? Reviewing products for the top IT Asset Management Software need not be hard. On our review platform, it is possible to match SmartSupport and AMPRO Software and promptly analyze their varying features. We allow you to take a look at their uniqe benefits, supported devices, support service, pricing, terms, and much more.
You can even compare their overall score (7.4 for SmartSupport vs. 7.3 for AMPRO Software) and overall customer satisfaction level (100% for SmartSupport vs. N/A% for AMPRO Software). Devote time to review your leading choices and see which one is best for your company. Likewise, you must assess the software vendor’s credibility; are they reliable and will they still be on the market a few years from now?
Our experts made sure to prepare reviews of all popular IT Asset Management Software solutions offered out there, but among them these three deserved our special attention: ServiceNow Asset Management, Salesforce Service Cloud, monday.com.
SmartSupport can seamlessly work with other knowledge base applications and solutions.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
SunTrust, CyberGlove Systems, BikeReg
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful, intuitive, and customizable knowledge base and forum management platform that enables organizations and businesses to improve how they deliver information and support content to their customers; assisting them in realizing the value of shared knowledge, building intuitive and interactive community forums, and testing their knowledge base using quantitative data.
Interface is based on the familiar Microsoft® Outlook® style.
Color-coded modules with the same ‘look and feel’ throughout makes the application intuitive for users
Post messages to a public message board within AMPRO that all users of AMPRO can see.
Roaming user profiles. Log on to AMPRO using your user name at any computer and your AMPRO personal settings will follow you.
Option to use up to six levels when creating your asset hierarchy gives you the flexibility to structure your asset register to suit your needs.
Track costs incurred against an individual asset or track costs incurred against a cost centre that many assets are linked to.
Option to use up to two levels available when creating your contact hierarchy. E.g. create the company at level one and the contacts within that company at level two.
The ability to export reports in many different formats including PDF, Microsoft® Excel, Microsoft® Word and Rich Text.
User level security permissions for modules and functions.
Comprehensive and easy to understand Online Help and User Guide.
No information is available about AMPRO’s third-party integrations.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Queensland Government, Sydney Metro Airports, Treasury Casino and Hotel, Sea Temple Hotel Resort and Spa
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A computerized maintenance management software (CMMS) application designed to help organizations structure assets - such as plant facilities, equipments, and vehicles - in an orderly and logical manner.
All the data, details and reviews that we presented in this table were gathered from official company websites, advertising materials available online, actual experience from real users as well as our individual everyday use of every service by a professional reviewer. We put a lot of effort to extensively study every software, therefore we not only test it on our own, but we also correlate our findings with opinions of other members from the B2B community.
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