What is better AMPRO Software or ManageEngine ServiceDesk Plus? Today’s companies seek the best IT Asset Management Software product to stay competitive. On this page we help you with choosing the best solution, by allowing you to compare AMPRO Software and ManageEngine ServiceDesk Plus down to the very details of their individual features.
You can also make use of our overall scoring values, which rate the software all round quality and performance. AMPRO Software got a 7.3 score, while ManageEngine ServiceDesk Plus has a score of 8.7. Likewise, you may compare their general user satisfaction rating: N/A% (AMPRO Software) against 100% (ManageEngine ServiceDesk Plus). Remember to select the application that best matches your most crucial issues, not the solution with a lot of features.
In the event you would like to quickly locate the optimal IT Asset Management Software according to our experts we suggest you examine one of these services: Salesforce Service Cloud, ServiceNow Asset Management, monday.com.
Interface is based on the familiar Microsoft® Outlook® style.
Color-coded modules with the same ‘look and feel’ throughout makes the application intuitive for users
Post messages to a public message board within AMPRO that all users of AMPRO can see.
Roaming user profiles. Log on to AMPRO using your user name at any computer and your AMPRO personal settings will follow you.
Option to use up to six levels when creating your asset hierarchy gives you the flexibility to structure your asset register to suit your needs.
Track costs incurred against an individual asset or track costs incurred against a cost centre that many assets are linked to.
Option to use up to two levels available when creating your contact hierarchy. E.g. create the company at level one and the contacts within that company at level two.
The ability to export reports in many different formats including PDF, Microsoft® Excel, Microsoft® Word and Rich Text.
User level security permissions for modules and functions.
Comprehensive and easy to understand Online Help and User Guide.
No information is available about AMPRO’s third-party integrations.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Queensland Government, Sydney Metro Airports, Treasury Casino and Hotel, Sea Temple Hotel Resort and Spa
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A computerized maintenance management software (CMMS) application designed to help organizations structure assets - such as plant facilities, equipments, and vehicles - in an orderly and logical manner.
ManageEngine ServiceDesk Plus offers plans that are priced based on the number of your technicians and administrators. If you have an IT asset management, you will for the number of nodes managed. You may also request a trial to test drive its features to help you choose a plan that works best for your business.
Standard (IT Help Desk)
Cloud
starts from $10/tech/month billed annually or $12/month billed monthly
Free for 2-5 techs and 250-500 nodes; starts from $115/month or $1,195/year – 10 techs and 500 nodes
On-Premise
starts from $120/tech billed annually
Free for 2-5 techs and 250-500 nodes; starts from $1,195/year – 10 techs and 500 nodes
Professional (IT Help Desk + Asset)
Cloud
starts from $21/tech/month billed annually or $23/month billed monthly
starts from $45/month or $495/year – 2 techs and 250 nodes
On-Premise
starts from $248/tech billed annually
starts from $495/year – 2 techs and 250 nodes
Enterprise (IT Help Desk + Asset + ITIL)
Cloud
starts from $50/tech/month billed annually or $58/month billed monthly
starts from $115/month or $1,195/year – 2 techs and 250 nodes
On-Premise
starts from $598/tech billed annually
starts from $1,195/year – 2 techs and 250 nodes
Add-ons
Service Catalog – $1,195/year available for Standard and Professional plans
Problem Management – $1,195/year available for the Professional plan only
Project Management – $1,195/year available for Standard and Professional plans
ManageEngine Service Desk Plus is designed to work with different add-ons and plug-ins to meet the varying needs of businesses from different industries. Here are some of the applications it can integrate with:
Add-Ons
Social IT
WAN RTT Monitor
3D Datacenter Floor
Cisco
Plug-Ins
Oracle
Sybase
NCM
Cassandra
Windows Azure
NetFlow
SAP
Websphere
Amazon
Microsoft
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Hallmark, Lufthansa, GE, Intel, Airbus
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ManageEngine ServiceDesk Plus is an integrated help desk solution offering asset and project management built on the ITIL framework. It is packed with robust tools and features to help users achieve total visibility of the entire IT infrastructure, enabling better management and quicker response to address identified issues.
Almost as important as useful features and customer support quality are pricing packages made available by AMPRO Software and ManageEngine ServiceDesk Plus. Although pricing should not be a deciding element it’s definitely an important thing to think about. You should expect a flexible pricing plan that can be matched with your business size and painlessly scaled up if your business expands. You should be certain you don’t pick pricing plans that include additional tools that you won’t use and always try to get in touch with the vendor directly because big companies can frequently count on special pricing. You should also give a chance to a free trial or demo of every solution to spend at least some time working with it. It’s a valuable experience that doesn’t need you to spend any money and provides you with a practical overview of what it feels like to work with AMPRO Software and ManageEngine ServiceDesk Plus.
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