Freshservice
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- All AMPRO modules are seamlessly integrated.
- Interface is based on the familiar Microsoft® Outlook® style.
- Color-coded modules with the same ‘look and feel’ throughout makes the application intuitive for users
- Post messages to a public message board within AMPRO that all users of AMPRO can see.
- Roaming user profiles. Log on to AMPRO using your user name at any computer and your AMPRO personal settings will follow you.
- Option to use up to six levels when creating your asset hierarchy gives you the flexibility to structure your asset register to suit your needs.
- Track costs incurred against an individual asset or track costs incurred against a cost centre that many assets are linked to.
- Option to use up to two levels available when creating your contact hierarchy. E.g. create the company at level one and the contacts within that company at level two.
- The ability to export reports in many different formats including PDF, Microsoft® Excel, Microsoft® Word and Rich Text.
- User level security permissions for modules and functions.
- Comprehensive and easy to understand Online Help and User Guide.
Pricing Info
Pricing Info
Enterprise pricing for AMPRO is provided upon asking for a quotation via the vendor’s official website.
Integrations
Integrations
No information is available about AMPRO’s third-party integrations.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Queensland Government, Sydney Metro Airports, Treasury Casino and Hotel, Sea Temple Hotel Resort and Spa
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A computerized maintenance management software (CMMS) application designed to help organizations structure assets - such as plant facilities, equipments, and vehicles - in an orderly and logical manner.
Company Email
info@amproapplications.com.au
Contact No.
Company's Address
AMPRO Applications Pty Ltd
7 Henchman St
Nundah QLD 4012
Australia
AMPRO Software Comparisons
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Basic Ticketing
- Self Service Portal
- Knowledge Base
- Intelligent Automation Tools
- CMDB
- SLA Management
- Scheduler
- Agent Collision
- Service Catalog
- Contract Management
- Asset Reporting
- Basic Reporting
- Advanced Reporting
- Enterprise Reporting
- Portal Customization
- Widgets
- MSP Plugin
- Unlimited Mailboxes
- Custom Mailbox
- Domain Mapping
- IP Whitelisting
- Time Tracking
- Announcements
- Satisfaction Surveys
- Incident Management
- Problem Management
- Change Management
- Release Management
- Multiple Portal Languages
- Multiple SLA Policies
- Multiple Business Hours
- Customizable Agent Roles
- Priority Matrix
- Round Robin
- 1 Free Custom SSL
- Integrated Game Mechanics
Pricing Info
Freshservice offers a plan for modern enterprises as well as add-ons. It has a 14-day free trial where you access all its features. You can start your free trial of Freshservice here.
The pricing plans available for the software are:
Pro – $49/agent/month, billed annually ($59/agent/month)
Pro Day Pass – $7/agent
Freddy AI Agent – $49/100 sessions
Integrations
Native Integrations
- Salesforce
- Sugar CRM
- Capsule
- FreshBooks
- Atlassian Jira
- Harvest
- Google Apps
- Google Calendar
- Google Analytics
- Google Contacts
- Gmail Gadgets
- Google Hangouts
- Google Drive
- LogMeIn Rescue
- HelpOnClick
- iContact
- Zoho CRM
- Snap Engage
- Nimble
- Shopify
- FetchFlow
- Knowlarity
- MailChimp
- Campaign Monitor
- Highrise
- Olark
- Constant Contact
- WorkFlowMax
- SurveyMonkey
- Dropbox
- Screenr
- PivotalTracker
- Zapier
- Batchbook
- Amazon Web Services
- Bomgar
- Box
Third party Integrations
- Userlike
- Magento
- Woo Themes
- OneSky
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
American National Bank, Battery Giant, Rubik
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Freshservice allows IT admins to effectively track and manage the assets owned by their organizations. The platform offers a powerful ticketing system and knowledge base, as well as features for vendor management and incident management. A built-in self-service portal also lets end users submit tickets and browse knowledge base articles.
Company Email
support@freshservice.com
Contact No.
Company's Address
311 California St.
San Francisco, CA, 94104
USA
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All the data, information and opinions that we shared in this analysis were collected from official vendor websites, promotional resources available online, real-life experience from real customers as well as our individual everyday use of every app by a professional reviewer. We put a lot of effort to extensively test every product, so we not only test it internally, but we also match our observations with opinions of other users from the SaaS community.
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