What is better Smartsupp or Surfboard? Comparing Smartsupp and Surfboard, it is possible to see which Customer Support Software product is the more effective option. This ensures that your company can get the most productive and useful program. You can study the specifics, like available tools, pricing, plans offered by each vendor, offer stipulations, and more
We also let you check their overall scores to know which one seems to be more beneficial for your firm. Smartsupp has 8.6 points for overall quality and 100% rating for user satisfaction; while Surfboard has 8.0 points for overall quality and 93% for user satisfaction. Likewise, you can also find out which software company is more credible by sending an an email question to the two companies and check which vendor replies faster.
Currently, the leading solutions in our Live Chat Software category are: Vision Helpdesk, Zendesk, Pipedrive.
Surfboard offers two enterprise pricing plans so teams of varying sizes can find something closer to their needs without paying for unnecessary features.
Starters – £15 monthly per seat
Automatically schedule shifts 8 weeks in advance
Automatically schedule intraday activities
Configure activities to match the way your team works
Share schedules with surfers across mobile and desktop
Scalers – £25 monthly per seat
All features in Starters +
Intelligently scheduled activities to meet forecasted volume
No Customer Support Software will be able to solve all the needs of a specific team. While key functionalities of Smartsupp and Surfboard should matter you should also thoroughly examine the integrations provided by every service. Quote frequently your team will already be making use of some other B2B software in your company and it’s definitely better to opt for solutions that integrate well with each other. That way you will be able to guarantee a reliable exchange of information between your teams and services, which can significantly reduce time wasted on migrating between one software and the next.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
