What is better Surfboard or NinjaOne (Formerly NinjaRMM)? Buying the most effective Customer Support Software product is all about assessing various solutions and determining the top program for your specific needs. Our unique algorythm provides you with a quick look at the general rating of Surfboard and NinjaOne (Formerly NinjaRMM). For all round quality and performance, Surfboard scored 8.0, while NinjaOne (Formerly NinjaRMM) scored 8.6. On the other hand, for user satisfaction, Surfboard earned 93%, while NinjaOne (Formerly NinjaRMM) earned 93%.
Below you can also check their characteristics, terms, plans, etc. to see which software will be more appropriate for your needs. One key aspect to check is if the application can enable/disable restrictions on various types of users to limit the exposure of any critical corporate data.
Our experts made sure to prepare reviews of all popular Employee Scheduling Software services available on the market, but among them these three caught our special attention: monday.com, Wrike, Acuity Scheduling from Squarespace.
Surfboard offers two enterprise pricing plans so teams of varying sizes can find something closer to their needs without paying for unnecessary features.
Starters – £15 monthly per seat
Automatically schedule shifts 8 weeks in advance
Automatically schedule intraday activities
Configure activities to match the way your team works
Share schedules with surfers across mobile and desktop
Scalers – £25 monthly per seat
All features in Starters +
Intelligently scheduled activities to meet forecasted volume
NinjaOne is a pay-as-you-go service. There are no long-term contracts or commitments on your part. You simply pay month-to-month for the number of devices you monitor. With NinjaOne, IT teams can manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. The NinjaOne platform gives IT teams proactive monitoring, remote management, remote control, patch management, software management, IT asset management, backup, IT documentation, and IT service desk capabilities all in one:
Windows, Mac, VMWare and cloud monitoring and alerting
Remote management tools
OS and third-party application patch management
IT automation and scripting
custom branding
reporting
mobile app (iOS and Android)
API access
Flexible billing
Free concierge onboarding
Free training
Local support
Ninja + Remote Access + Antivirus
Everything in Ninja
One-click TeamViewer or Splashtop remote access + cloud RDP (Windows)
Integrated Bitdefender or webroot antivirus protection
NinjaOne integrates with the following business systems and applications:
Accelo
Autotask PSA
Bitdefender Gravity/Zone
BrightGauge
CloudBlue PSA
Computicate PSA
ConnectWise Control
ConnectWise Manage
HaloPSA
HarmonyPSA
IT Portal
IT Boost
IT Glue
Liongard
MSP360 Managed Backup
Malwarebytes Endpoint Protection
Narmada
N-able Passportal
PROMYS
OpenDNS
PageDuty
Passportal
RepairShopr
ScalePad
SherpaDesk
StorageCraft Cloud Backup
Slack
Splashtop Remote Support
TeamViewer
Webroot Business Endpoint Protection
Hyper V
VM ware
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mitchell and Company, SidNetworks, Status Pros
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
NinjaOne unifies IT to simplify work for 35,000+ customers in 140+ countries.
The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience to work faster, smarter, and easier while IT teams modernize and improve efficiency.
When you research various Customer Support Software software you shouldn’t just look at their list of features and provided pricing packages. Pay attention to the fact that the solution must be matching your requirements and company so the more flexible their offer the better. Explore which OSes are supported by Surfboard and NinjaOne (Formerly NinjaRMM) and ensure you will obtain mobile support for whichever devices you use in your company. You should also find out which languages and geographies are supported, because this may be a deal breaker for many firms.
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