What is better SmartAction or Zendesk? You have such a wide range of Customer Support Software solutions in today’s state of that industry that choosing the right product can be frustrating. On our comparison page, you can actually evaluate the tool, pricing terms, available plans, and more details of SmartAction and Zendesk.
It’s also possible to assess their score (7.0 for SmartAction vs. 9.7 for Zendesk) and user satisfaction level (98% for SmartAction vs. 98% for Zendesk). The scores and ratings offer you a solid idea how both of these software products perform. Moreover, make sure if the application can integrate with your current business apps to ensure greater productivity.
We realize that not all businesses have enough time to scrutinize a wide range of different solutions, so we came up with a list of suggestions that you may find useful. Our top choices for the Call Center Software category are: Freshdesk Contact Center, Zendesk, JustCall.
Zendesk integrates with the several business systems and applications. It has more than 600 integrations and apps. Here are some of them
123Contact Form
3CLogic
Agile CRM
AppGuru
Azuqua
Capsule CRM
Cisco CTI
ClickDesk Live Chat
Cloud Magic
Drupal
FreshBooks
Google Apps
Hootsuite
Infusionsoft
Joomla!
LiveChat
MailChimp
Microsoft Dynamics
Olark Live Chat
Podio
Shopify
SAP Business One
WordPress
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, GILT, Shopify, Groupon, Gov. UK
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
It may not always be sufficient to simply compare SmartAction and Zendesk against each other. Even though specific tools, pricing plans and user experience are all crucial and should be included when making a final decision, you should also take a look at the recognition and awards merited by each solution. Frequently a less dominant app may turn out to be a good choice that was a winner of many SaaS awards such as our Great User Experience Award which reveals that despite lesser market popularity it’s a significant contender to the solutions that dominate the market.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
