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Compare SmartAction vs Salesforce Service Cloud

SCORES FEATURES PRICING PRICING MODEL INTEGRATIONS

What is better SmartAction or Salesforce Service Cloud? Today’s firms seek the best Customer Support Software product to continue to be competitive. On this page we help you with buying the best tool, by allowing you to assess SmartAction and Salesforce Service Cloud down to the very details of their individual modules.

It's also possible to make use of our general scoring values, which rate the software overall quality and performance. SmartAction got a 7.0 score, while Salesforce Service Cloud has a score of 9.6. Likewise, you may compare their general user satisfaction rating: 98% (SmartAction) against 97% (Salesforce Service Cloud). Don’t forget to select the software that best matches your most crucial needs, not the software with a lot of features.

We know that not all companies have enough time to test a wide range of various products, so we came up with a list of recommendations that you may find useful. Our top choices for the Call Center Software category are: JustCall, Freshdesk Contact Center, Zendesk.

When you choose a service that you believe will work best for your team you shouldn’t only pay attention to what professionals have to say about it. Very often individual experience with the software may be different, depending on specific goals and work processes. This is why in our reviews we also provide our User Satisfaction Rating for every product to give you an immediate overview of how actual users of SmartAction and Salesforce Service Cloud estimate their contact with the software. Our system is based on advanced analysis of product mentions on other sites, social networks and blogs, so you are going to receive a complete and reliable landscape of what other users think about every solution. In this example SmartAction has a total satisfaction rating at 98% while for Salesforce Service Cloud 97% of users say they had an enjoyable experience with it.

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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.