What is better SmartAction or Salesforce Service Cloud? Today’s firms seek the best Customer Support Software product to continue to be competitive. On this page we help you with buying the best tool, by allowing you to assess SmartAction and Salesforce Service Cloud down to the very details of their individual modules.
It's also possible to make use of our general scoring values, which rate the software overall quality and performance. SmartAction got a 7.0 score, while Salesforce Service Cloud has a score of 9.6. Likewise, you may compare their general user satisfaction rating: 98% (SmartAction) against 97% (Salesforce Service Cloud). Don’t forget to select the software that best matches your most crucial needs, not the software with a lot of features.
We realize that not all people have the time to scrutinize a large number of various products, so we created a list of recommendations that you may find useful. Our top selections for the Call Center Software category are: Zendesk, JustCall, Freshdesk Contact Center.
Salesforce Service Cloud supports integrations with the following business systems, applications and services:
Autotask
ConnectWise
JIRA
Salesforce Service Cloud
ServiceNow
Zendesk
Oracle Service Cloud
Freshdesk
Freshservice
Desk.com
Help Scout
Cherwell Software
Wrike
SugarCRM
Microsoft Dynamics CRM
Zoho CRM
Netsuite
Autotask
Close.io
ConnectWie
Infusionsoft
Pipedrive
HubSpot CRM
Oracle Sales Cloud
Base CRM
CustomerGauge
Act! Essentials
Sap Hybrid Cloud for Customers
Sage CRM
Bullhorn
Maximizer CRM
Insightly
Microsoft Dynamics GP
Microsoft Dynamics AX
QuickBooks
Freshbooks
Taxify
Sage Intacct
Sage 200
Tipalti
Plaid
Shopify
Volusion
Ecwid
Bigcommerce
Magento
Etsy
Woocommerce
Weebly
SAPAnywhere
Epages
Oracle Eloqua
Marketo
HubSpot Marketing
Act-On
MailChimp
Mailjet
Allbound
Autopilot
Constant Contact
Kissmetrics
Facebook Lead Ads
Campaign Monitor
iContact
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-hosted customer service platform designed to allow faster, smarter case resolution. By providing a 360-degree view of each customer, this IT asset management solution enables businesses to quickly resolve issues, thereby driving better user experience and higher customer satisfaction.
When you choose a service that you believe will work best for your team you shouldn’t only pay attention to what professionals have to say about it. Very often individual experience with the software may be different, depending on specific goals and work processes. This is why in our reviews we also provide our User Satisfaction Rating for every product to give you an immediate overview of how actual users of SmartAction and Salesforce Service Cloud estimate their contact with the software. Our system is based on advanced analysis of product mentions on other sites, social networks and blogs, so you are going to receive a complete and reliable landscape of what other users think about every solution. In this example SmartAction has a total satisfaction rating at 98% while for Salesforce Service Cloud 97% of users say they had an enjoyable experience with it.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
