What is better SmartAction or KANA Express? Getting the most effective Customer Support Software for your firm is crucial to growing your company’s effectiveness. In our platform, it is simple to evaluate different solutions to see which one is the ideal software for your needs. Here you can match SmartAction vs. KANA Express and check out their overall scores (7.0 vs. 6.5, respectively) and user satisfaction rating (98% vs. 96%, respectively).
You can even study the specifics of rates, conditions, plans, functions, tools, and more, and determine which software offers more advantages for your business. In general, go for the business software that lets you to add/remove features and pricing to match your business growth or lack of it.
People who want to save some time or need a Call Center Software recommendation from our team might want to investigate these top choices for the current year: Freshdesk Contact Center, JustCall, Zendesk.
KANA Express operates well with the following business solutions and systems:
LAGAN
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tilburg University, DAS, Windesheim
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Sophisticated yet simple to use, KANA Express provides access to all the features you need to create great customer experiences across all service channels.
If you are still having second thoughts about which software will perform best for your company it may be a sensible idea to analyze each service’s social metrics. Such metrics are quite often a way to see how popular a given service is and how large is its online presence. For instance SmartAction Twitter profile has currently 585 followers. At the same time KANA Express Twitter is followed by 2336 users.
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