What is better simplyCT or WhatUsersDo? Getting the ideal Customer Support Software product is all about evaluating numerous solutions and determining the top application for your specific needs. Our proprietary process provides you with a quick look at the general rating of simplyCT and WhatUsersDo. For all round quality and performance, simplyCT scored 6.9, while WhatUsersDo scored 7.3. On the other hand, for user satisfaction, simplyCT earned 100%, while WhatUsersDo earned 99%.
Below it's also possible to verify their functionalities, terms, plans, etc. to see which software will be more suitable for your needs. One critical aspect to check is whether the app allows you to enable/disable limitations on various types of users to protect any critical corporate data.
Our experts made sure to prepare reviews of all popular Customer Support Software services available on the market, but among all the ones we reviewed these three caught our special attention: Freshdesk, Zendesk, Freshdesk Omni.
simplyCT offers three plans for businesses of all sizes: Basic, Advanced, and Premium. Request a pricing quote directly from the vendor. There are no setup fees and training is included.
The It Factor Productions, The Devereux Foundation
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Transform your call center into a contact center that can efficiently handle all types of customer interaction – email, fax, live chat, voice, and social feeds.
Please keep in mind that even though both simplyCT and WhatUsersDo may provide a reliable array of features every app might be created for a different business size. If you are studying different apps you may want to pay attention to a business size they are meant for. Certain elements may scale up efficiently for huge enterprises but if you run a small or medium business it’s usually better to refrain paying for advanced functionalities that you might never actually use.
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