What is better WhatUsersDo or Zendesk? Assessing products to get the best Customer Support Software doesn't have to be difficult. On our review platform, you can easily match WhatUsersDo and Zendesk and right away evaluate their varying features. We allow you to check their functions, supported devices, customer support, pricing rates, terms, plus more.
You may also compare their overall score (7.3 for WhatUsersDo vs. 9.7 for Zendesk) and overall customer satisfaction level (99% for WhatUsersDo vs. 98% for Zendesk). Spend some time and assess your best alternatives and discover which one is right for your company. You should also check the software vendor’s background; are they reliable and will they still be around in a few years time?
Our team put a lot of effort to review all popular products offered out there, but among them these three deserved our special attention: .
Zendesk integrates with the several business systems and applications. It has more than 600 integrations and apps. Here are some of them
123Contact Form
3CLogic
Agile CRM
AppGuru
Azuqua
Capsule CRM
Cisco CTI
ClickDesk Live Chat
Cloud Magic
Drupal
FreshBooks
Google Apps
Hootsuite
Infusionsoft
Joomla!
LiveChat
MailChimp
Microsoft Dynamics
Olark Live Chat
Podio
Shopify
SAP Business One
WordPress
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, GILT, Shopify, Groupon, Gov. UK
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
No Customer Support Software will be able to cover all the needs of a company. Though key features of WhatUsersDo and Zendesk should matter you should also thoroughly examine the integrations offered by a given solution. In many cases your team will already be making use of various kinds of B2B software in your company and it’s definitely wiser to choose apps that integrate well with one another. With that approach you can be certain of an effortless transfer of data between your teams and services, which can significantly reduce time devoted to migrating between one product and the other.
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