TeamSupport
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Complete user experience testing and research
- Better insight to drive sales, conversions, loyalty and growth
- Robust, actionable, and available company-wide
- Instant access to an online panel of “real people”
- Customized test designs and plans
- Desktop user experience testing
- Emails, Surveys, Adverts, PPC, SEO, Search, among others
- Complete assistance
- Maximium value of your digital channels
- Numerous test scenarios
Pricing Info
Pricing Info
WhatUserDo offers four packages. You can choose from annual plans or project pricing.
Starter: £10K
- Get started with user insights
- 50 video test credits
Repeat: £20K
- Improve key user journeys and funnels
- 100 video test credits
Regular: £30K
- Maximize on your roadmap projects
- 150 video test credits
Enterprise: £40K
- Understand people’s digital experiences
- 200 video test credits
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco, Virgin Atlantic, LateRooms, Philips
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Insight into the digital experiences of people. It is used by more than 1500 customers who have made it an important part of their business process.
Company Email
info@whatusersdo.com
Contact No.
Company's Address
WhatUsersDo Ltd, United House, North Road, London, N7 9DP
WhatUsersDo Comparisons
Popular WhatUsersDo Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
Agent tools
- Intuitive online help desk interface
- Customizable dahsboard
- Powerful search
- Integrated screen recordings
- Mobile agent tools
- Ticket automation
- SLA management
Collaboration
- WaterCooler social networking tool
- Groups
- Internal chat
- Wiki
- Community
Customer self-service
- Advanced portal tools
- Ticket deflection
- Knowledge base
Multi-channel support
- Email integration
- Integrated live chat
- Facebook integration
- Integrated customer database
- Product database
- Track service contracts
- Integration with popular CRM systems
Management tools
- Reporting and metrics
- Rights management
- Integration with business intelligence systems
Pricing Info
TeamSupport is a cloud hosted collaborative help desk solution available in the following SMB and enterprise pricing plans:
Support Desk – $50 per agent per month, billed annually
- Designed for end-user customer support or internal help desk operations;
- Lets you easily assign, track and manage support requests.
Enterprise –
$65 per agent month, billed annually
- You can connect customer support
- Product development and product management
- Teams can use the same tool and share data
- Track support issues, product bugs, defects, and feature enhancements.
Integrations
TeamSupport integrates with the following business systems and applications:
- JIRA
- ServiceNow
- HubSpot
- Slack
- Salesforce.com
- Beanstalk
- Highrise
- MailChimp
- Nicereply
- Zoho Reports
- Dropbox
- Zapier
- Rest API
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AT&T, Walmart, American Lung Association, Fuji Film, NBA
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
TeamSupport is a complete customer support platform that facilitates communication and collaboration between your teams and clients. Designed for B2B users, the platform offers customer self-service portals, ticket management, ticket automation, and live chat, among others. Collaborative tools also allow team members to efficiently work together to resolve customer issues.
Company Email
sales@teamsupport.com
Contact No.
Company's Address
100 Highland Park Village, Suite 200
Dallas, TX 75205
USA
TeamSupport Comparisons
Popular TeamSupport Alternatives
No Customer Support Software will be able to cover all the needs of a specific team. While core functionalities of WhatUsersDo and TeamSupport are important you should also thoroughly examine the integrations offered by each product. Very often you will already be using various kinds of B2B software in your company and it’s definitely wiser to choose apps that integrate well with each other. If you do that you will be able to be certain of a smooth transfer of data between your teams and services, which can significantly reduce time wasted on migrating between one solution and the other.
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