What is better SimpleCRM or SoGoCX? Specific businesses require different types of Customer Experience Management Software. To learn which service meets your needs, think about evaluating various solutions feature by feature an taking into consideration their terms and pricing. Furthermore, you can get a quick idea of their general effectiveness and customer feedback by having a look at our smart scoring system.
The results are: SimpleCRM (8.0) vs. SoGoCX (9.2) for total quality and efficiency; SimpleCRM (N/A%) vs. SoGoCX (97%) for user satisfaction rating. Check out their high and weak points and see which software is a more sensible choice for your company. An effective, simple tactic is to write the strengths and weaknesses of both services next to each other and see which app is better.
Users who are pressed for time or want a Customer Experience Management Software suggestion from our experts might want to try out these top choices for this year: Zendesk, Alchemer, Smartlook.
SimpleCRM’s price starts at $12/user/month. Separate bulk user pricing is given on a case by case basis. Contact the vendor for custom SMB and enterprise pricing.
SoGoCX seamlessly integrates with the following third-party applications:
Salesforce
Zapier
Google Analytics
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
WorldVision, Dell, Chevron
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A robust customer experience platform that drives customer loyalty, reduce churn, and boost customer value. SoGoCX leverages customer data gathered by mapping out a customer’s journey from end to end. The application automatically draws insights from the data and recommends the best course of action to take to maximize ROI.
Almost as crucial as functionalities and client support level are pricing options offered by SimpleCRM and SoGoCX. While pricing should not be a deciding element it’s definitely a key thing to consider. You should try to find a flexible pricing plan that can be matched with your team size and effortlessly scaled up every time your company expands. Make sure you don’t select pricing plans that have complex features that you won’t find a use for and always try to get in touch with the vendor directly because enterprises can usually count on more affordable prices. You should also try out a free trial or demo of each solution to spend at least some time working with it. It’s a valuable experience that doesn’t require you to spend any money and gives you a solid overview of what it’s like to work with SimpleCRM and SoGoCX.
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