Vivantio

NOAWARDS
YET
Pricing:
Starting from $14
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Application Branding
- Remote PC Access
- Screen Sharing
- Desktop Sharing
- Help Desk
- API Integration
- Windows RDP Support
Pricing Info
Pricing Info
ShowMyPC’s Remote Support and Meetings are offered through four enterprise pricing packages that vary in the features included. The pricing and features for each are detailed below:
Premium – $14/month
- Up to 2 concurrent meetings
- Room chat whiteboard
- Browser viewer
- Limited application branding
- Easy access URL for every PC
- Unattended PC support for 2 PCs
Professional – $19/month
- Up to 3 concurrent meetings
- All Premium features
- Unlimited application branding
- Unattended PC support for 3 PCs
Business – $36/month
- Up to 6 concurrent meetings
- All Professional features
- Ability to use your website name
- Help Desk system
- Unattended PC support for 6 PCs
Enterprise – $60/month
- Customizable number of meetings (price will increase or decrease depending on the number of meetings)
- All Business features
- Unattended PC support for 10 PCs
Users can also purchase an Add-On that allows access to 25 unattended PCs for an additional $50 to the monthly amount of the desired plan. Annual payment options are also available for all enterprise pricing packages.
Integrations
Integrations
Remote Support and Meetings offer API integration, which can be used to integrate the platform to the user’s specific application or website. It also supports the following languages:
- .NET
- C
- C++
- VB
- Java
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Remote Support and Meetings is a cost-effective software that allows users to conduct meetings, reduce costs, and efficiently provide support.
Company Email
Contact No.
Company's Address
ShowMyPC
3031 Tisch Way, 110 Plaza West
San Jose, California 95128
USA
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Ticket templates
- Integrated interactive reports
- Data export (PDF, XML, CSV)
- Point-and-click codeless configuration
- Asset management/CMDB
- Custom reports builder
- Customizable views
- Active Directory/LDAP Integration
- Tasking
- Self-service web portal
- Interactive dashboards
- Incident management
- Automated escalation rules
- Problem management
- Change management
- Client management
- Knowledge base
- Service level management
- Asset audit trail
- Integrated reports
- Automated ticket routing
- Service Level Agreements (SLA)
- Business rules engine
Pricing Info
Vivantio is available as low as $42 per user per month. Pricing may be affected by various factors, including:
- The types of licenses you choose
- The number of technician licenses you need
- Discounts for non-profit or educational institutions
You can contact a member of the Vivantio solutions team to get exact pricing for your organization’s needs.
Integrations
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
- Azure Directory Sync
- Azure DevOps (VSTS)
- JIRA
- TFS
- Okta
- SCIM Provisioning
- Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
Company Email
Sales@vivantio.com
Company's Address
Vivantio US East:
200 Portland Street
Boston, MA 02114
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Almost as crucial as useful features and client support quality are pricing packages provided by ShowMyPC Remote Support and Meetings and Vivantio. Although cost should not be a deciding aspect it’s without a doubt an important thing to think about. You should count on a flexible pricing plan that can be adjusted to your business size and painlessly scaled up if your company grows. Make sure you don’t choose packages that have additional features that you won’t find useful and always make an effort to contact with the vendor directly because big companies can frequently benefit from more affordable prices. You should also give a chance to a free trial or demo of each service to spend at least some time working with it. It’s a helpful experience that doesn’t need you to invest any money and gives you a practical overview of what it feels like to work with ShowMyPC Remote Support and Meetings and Vivantio.
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