What is better ShowMyPC Remote Support and Meetings or VIZOR? It’s easy to our scoring system to give you a general idea which Customer Support Software product is will work better for your company. For overall product quality, ShowMyPC Remote Support and Meetings attained 8.3 points, while VIZOR received 8.0 points. Meanwhile, for user satisfaction, ShowMyPC Remote Support and Meetings scored 94%, while VIZOR scored 98%.
Specifics of their unique elements, tools, supported platforms, customer support, etc. are available below to give you a more versatile assessment. Don’t forget to purchase only the functions your company needs so as not to waste money for tools that are unnecessary.
Currently, the top services in our Remote Support Software category are: Atera, ScreenConnect, Zendesk.
ShowMyPC’s Remote Support and Meetings are offered through four enterprise pricing packages that vary in the features included. The pricing and features for each are detailed below:
Premium – $14/month
Up to 2 concurrent meetings
Room chat whiteboard
Browser viewer
Limited application branding
Easy access URL for every PC
Unattended PC support for 2 PCs
Professional – $19/month
Up to 3 concurrent meetings
All Premium features
Unlimited application branding
Unattended PC support for 3 PCs
Business – $36/month
Up to 6 concurrent meetings
All Professional features
Ability to use your website name
Help Desk system
Unattended PC support for 6 PCs
Enterprise – $60/month
Customizable number of meetings (price will increase or decrease depending on the number of meetings)
All Business features
Unattended PC support for 10 PCs
Users can also purchase an Add-On that allows access to 25 unattended PCs for an additional $50 to the monthly amount of the desired plan. Annual payment options are also available for all enterprise pricing packages.
Remote Support and Meetings offer API integration, which can be used to integrate the platform to the user’s specific application or website. It also supports the following languages:
.NET
C
C++
VB
Java
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Remote Support and Meetings is a cost-effective software that allows users to conduct meetings, reduce costs, and efficiently provide support.
VIZOR offers basic and enterprise pricing options that vary according to cloud-based and on-premise services, the number of employees and integrations.
No Customer Support Software will be able to cater to all the needs of a business. Though main features of ShowMyPC Remote Support and Meetings and VIZOR are important you should also thoroughly examine the integrations supported by each product. In many cases your team will already be making use of various kinds of B2B software in your company and it’s much wiser to go with solutions that integrate well with each other. That way you can ensure a reliable transfer of data between your teams and services, which can really reduce time devoted to migrating between one service and the next.
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