What is better ShowMyPC Remote Support and Meetings or SWAG? If you need to have a convenient way to find out which Customer Support Software product is better, our unique algorythm gives ShowMyPC Remote Support and Meetings a score of 8.3 and SWAG a score of 8.0 for total quality and performance. In addition, ShowMyPC Remote Support and Meetings is rated at 94%, while SWAG is rated 97% for their user satisfaction level.
You can also compare their product details, including modules, tools, options, plans, prices, and more. Check if the software allows you to customize at least part of its workflows to ensure the app fits your own business procedures.
We realize that not all businesses have the time to scrutinize dozens of different products, so we created a list of suggestions that you may find useful. Our top choices for the Remote Support Software category are: Atera, ScreenConnect, Zendesk.
ShowMyPC’s Remote Support and Meetings are offered through four enterprise pricing packages that vary in the features included. The pricing and features for each are detailed below:
Premium – $14/month
Up to 2 concurrent meetings
Room chat whiteboard
Browser viewer
Limited application branding
Easy access URL for every PC
Unattended PC support for 2 PCs
Professional – $19/month
Up to 3 concurrent meetings
All Premium features
Unlimited application branding
Unattended PC support for 3 PCs
Business – $36/month
Up to 6 concurrent meetings
All Professional features
Ability to use your website name
Help Desk system
Unattended PC support for 6 PCs
Enterprise – $60/month
Customizable number of meetings (price will increase or decrease depending on the number of meetings)
All Business features
Unattended PC support for 10 PCs
Users can also purchase an Add-On that allows access to 25 unattended PCs for an additional $50 to the monthly amount of the desired plan. Annual payment options are also available for all enterprise pricing packages.
Remote Support and Meetings offer API integration, which can be used to integrate the platform to the user’s specific application or website. It also supports the following languages:
.NET
C
C++
VB
Java
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Remote Support and Meetings is a cost-effective software that allows users to conduct meetings, reduce costs, and efficiently provide support.
No Customer Support Software will be able to cover all the requirements of a company. Though main features of ShowMyPC Remote Support and Meetings and SWAG are important you should also carefully study the integrations offered by a given service. Very often your team will already be making use of other types of B2B software in your company and it’s always more beneficial to go with software that integrate well with one another. If you do that you can be certain of a reliable transfer of information between your teams and apps, which can really reduce time devoted to migrating between one app and the other.
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