What is better ShowMyPC Remote Support and Meetings or FixMe.IT? You have such a wide range of Customer Support Software choices in today’s market that choosing the right product may be difficult. On our comparison page, you can easily evaluate the tool, terms and conditions, available plans, and more details of ShowMyPC Remote Support and Meetings and FixMe.IT.
You can compare their score (8.3 for ShowMyPC Remote Support and Meetings vs. 8.0 for FixMe.IT) and user satisfaction level (94% for ShowMyPC Remote Support and Meetings vs. 100% for FixMe.IT). The scores and ratings give you a solid idea how both these software products perform. In addition, check if the application can integrate with the company’s current business apps to promote greater productivity.
We realize that not all companies have enough time to test dozens of various products, so we prepared a list of recommendations that you may find useful. Our top choices for the Remote Support Software category are: ScreenConnect, Atera, Zendesk.
ShowMyPC’s Remote Support and Meetings are offered through four enterprise pricing packages that vary in the features included. The pricing and features for each are detailed below:
Premium – $14/month
Up to 2 concurrent meetings
Room chat whiteboard
Browser viewer
Limited application branding
Easy access URL for every PC
Unattended PC support for 2 PCs
Professional – $19/month
Up to 3 concurrent meetings
All Premium features
Unlimited application branding
Unattended PC support for 3 PCs
Business – $36/month
Up to 6 concurrent meetings
All Professional features
Ability to use your website name
Help Desk system
Unattended PC support for 6 PCs
Enterprise – $60/month
Customizable number of meetings (price will increase or decrease depending on the number of meetings)
All Business features
Unattended PC support for 10 PCs
Users can also purchase an Add-On that allows access to 25 unattended PCs for an additional $50 to the monthly amount of the desired plan. Annual payment options are also available for all enterprise pricing packages.
Remote Support and Meetings offer API integration, which can be used to integrate the platform to the user’s specific application or website. It also supports the following languages:
.NET
C
C++
VB
Java
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Remote Support and Meetings is a cost-effective software that allows users to conduct meetings, reduce costs, and efficiently provide support.
Techinline FixMe.IT is a tool that enables users to instantly view, diagnose, and resolve technical issues on a remote computer without pre-installing software. Through the software, users can easily launch a remote session using only a browser and an Internet connection. These features make it easier for agents to provide instant, on-demand customer support.
It may not always be enough to just compare ShowMyPC Remote Support and Meetings and FixMe.IT with each other. While specific tools, cost and user experience are all crucial and should be taken into account when making a final choice, you should also take a look at the recognition and awards won by every app. Very often a less popular solution may turn out to be an amazing choice that was distinguished with SaaS awards such as our Experts’ Choice Award which shows that regardless of smaller market popularity it’s a worthy contender to the solutions that dominate the market.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
