What is better FixMe.IT or HappyFox? We are here to simplify the process of reviewing Customer Support Software products for you. For example, on this page you can check the overall performance of FixMe.IT (8.0) and compare it with the overall performance of HappyFox (8.8). You can also match their overall user satisfaction rating: FixMe.IT (100%) vs. HappyFox (94%).
Similarly, lexamine their features in detail to check which product can better address your company’s needs. In general, any business solution should allow you to immediately check the big picture, at the same time allowing you easy access to the details.
We did our best to review all popular Remote Support Software services available on the market, but among them these three caught our special attention: Zendesk, ScreenConnect, Atera.
Techinline FixMe.IT is a tool that enables users to instantly view, diagnose, and resolve technical issues on a remote computer without pre-installing software. Through the software, users can easily launch a remote session using only a browser and an Internet connection. These features make it easier for agents to provide instant, on-demand customer support.
HappyFox offers more than 20 integration options, so you can sync this application with CRM, social media, voice, live chat, accounting, e-commerce, and survey tools. Companies can also utilize the REST API to customize functions for their business processes.
A few of the popular apps that HappyFox integrates with include:
Salesforce
Google Apps
Facebook
Twitter
Zoho CRM
SurveyMonkey
Twilio
Olark
SnapEngage
Freshbooks Accounting
Batchbook
Highrise
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Warner Bros, Lowe's, YWCA, K12, Whirlpool, Sony DADC
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
HappyFox is a cloud-based help desk and customer support software. The tool's ticket support system helps users resolve customers' issues quickly. Ideal for small and large businesses, HappyFox offers robust ticket management and various automation tools to improve your helpdesk services.
In case you are still having second thoughts about which service will be best in your case it may be a good idea to investigate each service’s social metrics. Such metrics are frequently a sign of how popular a given software is and how large is its online presence. For example FixMe.IT Twitter profile has currently 978 followers. At the same time HappyFox Twitter is followed by 2168 users.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
