What is better FixMe.IT or Zendesk? If you need to have a easy way to learn which Customer Support Software product is better, our unique system gives FixMe.IT a score of 8.0 and Zendesk a score of 9.7 for overall quality and performance. Moreover, FixMe.IT is rated at 100%, while Zendesk is rated 98% for their user satisfaction level.
You can also evaluate their product details, including modules, tools, options, plans, costs, and more. See if the application lets you to customize some of its funnels to make sure it fits your own business workflows.
We realize that not all people have the time to try out dozens of various solutions, so we came up with a list of recommendations that you may find useful. Our top choices for the Remote Support Software category are: Zendesk, ScreenConnect, Atera.
Techinline FixMe.IT is a tool that enables users to instantly view, diagnose, and resolve technical issues on a remote computer without pre-installing software. Through the software, users can easily launch a remote session using only a browser and an Internet connection. These features make it easier for agents to provide instant, on-demand customer support.
Zendesk integrates with the several business systems and applications. It has more than 600 integrations and apps. Here are some of them
123Contact Form
3CLogic
Agile CRM
AppGuru
Azuqua
Capsule CRM
Cisco CTI
ClickDesk Live Chat
Cloud Magic
Drupal
FreshBooks
Google Apps
Hootsuite
Infusionsoft
Joomla!
LiveChat
MailChimp
Microsoft Dynamics
Olark Live Chat
Podio
Shopify
SAP Business One
WordPress
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, GILT, Shopify, Groupon, Gov. UK
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
The solutions compared on this page are only a sliver of our complete Customer Support Software category and you should remember that there may be more reliable solutions available. If you would like to make sure you make the wisest choice for your team we strongly suggest that you try out more apps first. You can also consider to check out our top 10 Customer Support Software list to see which services are at the moment the best ones and leaders in the market.
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