What is better ServiceNext or LiveHelpNow? Finding the right Customer Support Software product is as simple as contrasting the good and poor functions and terms offered by ServiceNext and LiveHelpNow. Here you can also match their total scores: 8.0 for ServiceNext vs. 7.3 for LiveHelpNow. Or you can verify their general user satisfaction rating, 96% for ServiceNext vs. N/A% for LiveHelpNow.
We suggest that you put some effort and examine their unique features and figure out which one is the better alternative for your business. Likewise, keep in mind to consider your company’s or industry’s special circumstances, for example, a multilingual solution for a global team or a mobile app to help you work in the field.
We know that not all companies have the time to examine a large number of various services, so we came up with a list of suggestions that you may find useful. Our top selections for the Live Chat Software category are: Zendesk, Pipedrive, Vision Helpdesk.
ServiceNext offers deep business integrations with the following software:
Salesforce
ServiceNow
Oracle Business Applications
Workday
SAP Applications
The platform also allows API integration across various ERP and CRM systems modules.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
The Body Shop, EnerSys, Skoda
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ServiceNext empowers businesses to provide seamless and personalized support experiences, leveraging AI technology to deliver efficient and tailored customer assistance.
Out of the box, LiveHelpNow integrates with the following applications:
Google Analytics and Adwords
Join.me Cobrowsing
SalesForce CRM
Twitter
Webhooks
MailChimp
HubSpot
To integrate LiveHelpNow live chat software with other apps, you should use Custom Information Feed or LiveHelpNow Eventing API. LiveHelpNow also offers more advanced integrations on a project basis. Please contact the vendor for more information about custom integration services.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Southern Adventist University, California State University Fresno, NBC Sports, Dell
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
LiveHelpNow is a help desk software product for customer service and live chat. The platform provides a host of features to help you offer better all-round service.
All the data, information and statistics that we offered in this table were gathered from official company pages, marketing resources available online, real-life experience from real clients as well as our personal direct use of every software by a professional reviewer. We put a lot of effort to thoroughly examine each service, as a result we not only test it ourselves, but we also match our observations with opinions of other members from the SaaS community.
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