What is better Service Creatio or ConnectWise Control? If you want to get a quick way to find out which Help Desk Software product is better, our exclusive system gives Service Creatio a score of 8.6 and ConnectWise Control a score of 9.0 for general quality and performance. Moreover, Service Creatio is rated at 100%, while ConnectWise Control is rated 100% for their user satisfaction level.
You can also evaluate their product details, such as features, tools, options, plans, prices, and others. Find out if the application lets you to customize some of its funnels to guarantee the app fits your own business processes.
Our team put a lot of effort to prepare reviews of all popular Help Desk Software products offered on the market, but among them these three caught our special attention: Salesforce Service Cloud, Zendesk, Freshdesk.
Creatio provides you with a 14-day free trial for you to test all the features available. Creatio offers a number of various editions and composable pricing, which allows users to select the edition that best fits their business model:
Growth + Service starts from $40/user/month. Provide automation to SMB clients.
Enterprise + Service starts from $70/user/month. Enable full-scale automation for corporate and enterprise needs.
Unlimited + Service starts from $100/user/month. Deliver limitless automation for advanced enterprise scenarios.
All Creatio licenses include basic support plan, product maintenance and free updates. More information: https://www.creatio.com/products/pricing.
You also can get a free demo with CRM experts and choose an option.
ConnectWise ScreenConnect (formerly ConnectWise Control) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ConnectWise ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ConnectWise Control is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
No Help Desk Software will be able to cover all the needs of a specific team. Even though main features of Service Creatio and ConnectWise Control should matter you should also carefully examine the integrations supported by each product. Quote frequently you will already be using some other SaaS software in your company and it’s much more beneficial to opt for products that integrate well with each other. That way you can ensure a smooth transfer of data between your teams and software used, which can really reduce time wasted on migrating between one product and the other.
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