What is better ConnectWise Control or Zig? If you want to get a convenient way to learn which Collaboration Software product is better, our proprietary system gives ConnectWise Control a score of 9.0 and Zig a score of 8.0 for all round quality and performance. Moreover, ConnectWise Control is rated at 100%, while Zig is rated N/A% for their user satisfaction level.
You can also evaluate their product details, including functions, tools, options, plans, pricing, and others. Find out whether the solution lets you to customize a few of its processes to guarantee the app complements your own business workflows.
We know that not all businesses have enough time to test dozens of different products, so we created a list of recommendations that you may find useful. Our top choices for the Remote Support Software category are: Zendesk, Atera, ScreenConnect.
ConnectWise ScreenConnect (formerly ConnectWise Control) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ConnectWise ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ConnectWise Control is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
Zig is a cost-efficient alternative to most project management and collaboration tools in the market. Its enterprise pricing starts at $2 per user in every project each month. You can also start free and scale up as you grow.
The software compared on this page are only a sliver of our full Collaboration Software category and you should remember that there could be more desirable alternatives available. If you would like to make sure you make the optimal decision for your team we strongly urge you to compare more services first. You may also want to check out our top 10 Collaboration Software list to learn which solutions are now the highest-ranking ones and leaders in the market.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
