What is better ConnectWise Control or Streams? If you need to get a convenient way to find out which Collaboration Software product is better, our unique algorythm gives ConnectWise Control a score of 9.0 and Streams a score of 8.0 for overall quality and performance. Moreover, ConnectWise Control is rated at 100%, while Streams is rated 98% for their user satisfaction level.
You can also review their product details, including modules, tools, options, plans, pricing, and much more. Check if the application allows you to customize a few of its processes to ensure the software fits your own business processes.
In the event you need to quickly decide on the best Remote Support Software according to our review team we suggest you examine one of these products: Atera, Zendesk, ScreenConnect.
ConnectWise ScreenConnect (formerly ConnectWise Control) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ConnectWise ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ConnectWise Control is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
When you compare various Collaboration Software solutions you shouldn’t just look at their features list and offered pricing packages. Consider that the product must be adjusted to your requirements and company so the more flexible their offer the better. Explore which OSes are supported by ConnectWise Control and Streams and make sure you will obtain mobile support for whatever devices you use in your company. It may also be a good idea to examine which languages and countries are supported, because this could be a deal breaker for many firms.
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