What is better ConnectWise Control or Streams? Assessing products to find the best Collaboration Software need not be difficult. On our review platform, you can easily match ConnectWise Control and Streams and quickly see their differences. We allow you to examine their uniqe benefits, supported devices, customer support, costs, terms, and more.
You may also assess their overall score (9.0 for ConnectWise Control vs. 8.0 for Streams) and overall customer satisfaction level (100% for ConnectWise Control vs. 98% for Streams). Devote time to examine your best options and find out which one is right for your company. Similarly, you have to consider the software company’s business viability; can they be relied upon and will they still be operating a few years from now?
We did our best to review all popular Remote Support Software services available out there, but among them these three deserved our special attention: Atera, Zendesk, ScreenConnect.
ConnectWise ScreenConnect (formerly ConnectWise Control) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ConnectWise ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ConnectWise Control is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
In the event you are still having second thoughts about which solution will be best for your company it might be a sound idea to take a look at each service’s social metrics. These metrics are quite often a way to see how popular every software is and how large is its online presence.For instance, if you check ConnectWise Control LinkedIn account you’ll find out that they are followed by 16403 people. In case of Streams the amount of followers on their LinkedIn page is 1723.
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