What is better ConnectWise Control or Mojo Helpdesk? You have such a wide range of Help Desk Software solutions in today’s state of that industry that deciding on the best product is often confusing. On our comparison page, it is simple to examine the functions, pricing terms, available plans, and more details of ConnectWise Control and Mojo Helpdesk.
It’s also possible to compare their score (9.0 for ConnectWise Control vs. 8.3 for Mojo Helpdesk) and user satisfaction level (100% for ConnectWise Control vs. N/A% for Mojo Helpdesk). The scores and ratings offer you an overall idea how these two software products perform. In addition, find out if the application can integrate with existing business apps to promote greater productivity.
In the event you need to quickly find the best Remote Support Software according to our review team we recommend you try out one of these products: Atera, Zendesk, ScreenConnect.
ConnectWise ScreenConnect (formerly ConnectWise Control) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ConnectWise ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ConnectWise Control is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
Toshiba, Harvard University, Miramax Films, San Antonio Spurs
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A simple helpdesk app with a “Google-like” interface for customer support and internal task tracking where requests are centralized, assorted, and quickly assigned for processing.
All the data, information and opinions that we provided in this comparison were taken from official vendor websites, advertising materials available online, actual experience from real customers as well as our personal everyday use of every product by a professional reviewer. We pay a lot of attention to extensively analyze every product, therefore we not only analyze it on our own, but we also correlate our observations with opinions of other members from the B2B community.
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