8×8 Call Center
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- SMTP Service
- Custom API Integration
- Open & Click Tracking
- Email Template Engine
- Unsubscribe Tracking
- Reputation Monitoring
- Suppression List Management
- Dedicated & Multiple IP Addresses
- IP Whitelabeling
- SMTP API
- ISP Monitoring
- SPAM Filter Testing
- Domain Level Load Balancing
- Parse Webhook
- Feedback Loop
- DKIM Customization
- SMTP Relay
- Sub-user API
- 24/7 Support (Phone and Chat)
- Marketing Email Services
Pricing Info
Pricing Info
SendGrid offers 3 pricing plans. Before signing up for any of them you can try out the 30-day free trial that gives you access to the Essentials 40,000 email plan. You can send 100 emails/day for free forever and store up to 2,000 contacts within Marketing Campaigns.
Essentials Plan – $9.95/month
- Up to 40,000 emails/month
- Price per extra email – $0.001
- Shared IP
- SendGrid Marketing Campaigns
- DKIM customization
- APIs and webhooks
Pro Plan – $79.95/month
- Up to 100,000 emails/month
- Price per extra email – $0.00085
- Dedicated IP
All features of the Essentials plan, plus:
- Subuser management
Premier Plan – custom pricing
- 5+ million emails/month
- Custom price per extra email
All features of the above 2 plans, plus:
- Customer Success Manager for 5 million+ emails
- Prioritized support for 5 million+ emails
Integrations
Integrations
SendGrid supports integrations with Heroku, Microsoft Azure Marketplace, AppDirect, and IBM.
SendGrid integrates with any app using a SMTP relay or a Web API.
SendGrid also integrates with top marketing solutions partners, such as Hubspot and Pardot. For a full list of partners, visit the app’s website.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Pinterest, Twilio, Foursquare, Pandora
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
SendGrid is a proven cloud-based email platform that successfully delivers 18B+ customer engagement emails each month.
Company Email
Company's Address
1401 Walnut Street Suite 500 Boulder, CO, CO 80302 United States
SendGrid Comparisons
Popular SendGrid Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
PHONE SYSTEM
- Auto Attendant
- Extension Dialing
- Hosted PBX
- Music on Hold
- Ring Groups
- Directory Assistance
- Number Porting
COLLABORATION FEATURES
- Instant Messaging
- Presence
- Conference Bridge
- Call Recording
- Online Meetings
- Contacts Integration
MOBILITY
- Virtual Office Mobile for iPhone
- Virtual Office Mobile for Android
- Softphone
EASY ONLINE MANAGEMENT
- Online Administration
- Virtual Office Online
- Virtual Office Desktop
BUSINESS FEATURES
- Unlimited Calling
- 3-Way Calling
- Business SMS
- Call Forwarding
- Conference Bridge
- Caller ID
- Caller ID Blocking
- Call Waiting
- Call Transfers
- Call Park
- Direct Phone Number
- Do Not Disturb
- Group Intercom Paging
- Internet Fax
- Voicemail
- Voicemail to Email
CONTACT CENTER
- Skills-based Routing
- IVR
- Audio Production Store
- Virtual Queue
- Direct Agent Routing
SUPERVISOR / AGENT TOOLS
- Agent Supervisor Tools
- CTI
- FAQ Knowledgebase
MULTI-CHANNEL
- Multi-Channel
- Proactive Chat
- Web Callback
- Social Media Customer Service
- Desktop Sharing
REPORTING AND MONITORING
- Call Recording
- Historical Reporting
- Real-Time Monitoring
CRM INTEGRATIONS
- NetSuite Integration
- Salesforce Integration
- Zendesk Integration
- 8×8 CRM
- Hosted Microsoft Dynamics Integration
- Zoho Integration
DISASTER RECOVERY
- Contact Center Continuity
WORKFORCE OPTIMIZATION
- Quality Management
- Workforce Management
Pricing Info
Pricing available by quote. Contact 8×8 directly to request a quote.
Integrations
8X8 Call Center supports integrations with the following business systems and applications:
- Salesforce
- NetSuite
- Zendesk
- Zoho
- Microsoft Dynamics
- SugarCRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
McDonald's, Shutterstock, AllState, iCruise.com
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
8x8 Call Center is a communications platform based on the cloud. It has been the solution of choice for more than 40,000 business organizations.
Company Email
Contact No.
Company's Address
8x8, INC.
2125 O’Nel Dr.
San Jose, CA. 95131
8×8 Call Center Comparisons
Popular 8×8 Call Center Alternatives
You shouldn’t expect only a wide array of functionalities and scalable pricing from a credible Communications Software. Almost as essential as key features is a quality customer support. You want to ensure that in a situation where you have any questions about SendGrid or 8x8 Call Center, or you run into a problem, or perhaps you’ll want to request a certain update or feature useful to your company you can trust in a responsive and helpful customer support. Check out if options such as phone support, tickets or live chat are provided. Additionally, it’s a major asset if you can benefit from personal training or at least an FAQ you can use.
Page last modified