What is better 8x8 Call Center or Aircall? There is a wide range of Communications Software products available for businesses these days. The ideal way to find out which service fits your needs best is to evaluate them side by side. For example, here you can compare 8x8 Call Center and Aircall for their overall score (8.5 vs. 9.0, respectively) or their user satisfaction rating (78% vs. 100%, respectively).
It’s also possible to compare their individual modules and pricing conditions along with other valuable facts below. When matching products make sure you compare their corresponding functions and mark their disparities to obtain a clearer picture of both deals. Likewise, remember to check non-core issues such as security, backup, usability, and customer support.
We are aware that not all people have enough time to examine a large number of various solutions, so we created a list of recommendations that you may find useful. Our top selections for the category are: .
Aircall integrates with many popular business platforms and systems. That means you do not have to migrate to a new workflow to use the phone system. Whether you are building a sales team or a support group, Aircall integrates with just one-click.
The modern call center system integrates with the following platforms:
amoCRM
Avoma
BigCommerce
Bullhorn
Callingly
Copper
Diduenjoy
FLG
Freshdesk
Freshsales
Front
Gong
Gorgias
HappyFox
Help Scout
Hubspot
Intercom
JobAdder
Klaus
Kustomer
Magento
Microsoft Dynamics
Microsoft Teams
Nicereply
noCRM.io
Outreach
PieSync
Pipedrive
Planhat
Plecto
Postcall.io
Re:amaze
Rippling
Salesforce
Salesloft
Segment
Shopify
Slack
SugarCRM
Typeform
Voxpay
Zapier
Zendesk
Zendesk Sell
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
UntuckIt, HostMaker, Expensify
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A smart and modern phone system for sales and support teams, Aircall is recommended for businesses in need of a complete call center solution but want to skip the setup of physical phone lines. As a cloud-based VoIP, Aircall can be installed instantly, allowing you to immediately launch your customer service line.
If you are still having second thoughts about which app will work best for your business it may be a good idea to check out each service’s social metrics. Such metrics are usually a sign of how popular a given product is and how big is its online presence. For instance, in case of Facebook 8x8 Call Center has 8131 likes on their official profile while Aircall profile is liked by 146 users.
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