8×8 Call Center
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
PHONE SYSTEM
- Auto Attendant
- Extension Dialing
- Hosted PBX
- Music on Hold
- Ring Groups
- Directory Assistance
- Number Porting
COLLABORATION FEATURES
- Instant Messaging
- Presence
- Conference Bridge
- Call Recording
- Online Meetings
- Contacts Integration
MOBILITY
- Virtual Office Mobile for iPhone
- Virtual Office Mobile for Android
- Softphone
EASY ONLINE MANAGEMENT
- Online Administration
- Virtual Office Online
- Virtual Office Desktop
BUSINESS FEATURES
- Unlimited Calling
- 3-Way Calling
- Business SMS
- Call Forwarding
- Conference Bridge
- Caller ID
- Caller ID Blocking
- Call Waiting
- Call Transfers
- Call Park
- Direct Phone Number
- Do Not Disturb
- Group Intercom Paging
- Internet Fax
- Voicemail
- Voicemail to Email
CONTACT CENTER
- Skills-based Routing
- IVR
- Audio Production Store
- Virtual Queue
- Direct Agent Routing
SUPERVISOR / AGENT TOOLS
- Agent Supervisor Tools
- CTI
- FAQ Knowledgebase
MULTI-CHANNEL
- Multi-Channel
- Proactive Chat
- Web Callback
- Social Media Customer Service
- Desktop Sharing
REPORTING AND MONITORING
- Call Recording
- Historical Reporting
- Real-Time Monitoring
CRM INTEGRATIONS
- NetSuite Integration
- Salesforce Integration
- Zendesk Integration
- 8×8 CRM
- Hosted Microsoft Dynamics Integration
- Zoho Integration
DISASTER RECOVERY
- Contact Center Continuity
WORKFORCE OPTIMIZATION
- Quality Management
- Workforce Management
Pricing Info
Pricing Info
Pricing available by quote. Contact 8×8 directly to request a quote.
Integrations
Integrations
8X8 Call Center supports integrations with the following business systems and applications:
- Salesforce
- NetSuite
- Zendesk
- Zoho
- Microsoft Dynamics
- SugarCRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
McDonald's, Shutterstock, AllState, iCruise.com
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
8x8 Call Center is a communications platform based on the cloud. It has been the solution of choice for more than 40,000 business organizations.
Company Email
Contact No.
Company's Address
8x8, INC.
2125 O’Nel Dr.
San Jose, CA. 95131
8×8 Call Center Comparisons
Popular 8×8 Call Center Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Desktop Sharing
- Cross Platform Support
- Firewall Support and Security
- Embed Meeting
- Switch Presenter
- Desktop Plugin
- Audio Conferencing
- VOIP Support
- Detailed Reports
- Corporate Branding
- Webinar
Pricing Info
Zoho Meeting offers a 14-day free trial. After which, you may choose from the following subscription plans:
Free – $0
- Unlimited meetings and webinars (up to 60 minutes)
- Screensharing
- File sharing during meeting
- Meeting chat and notes
- Meeting reactions
- Raise hand and allow to talk
- Multiple video layouts
- Reporting and analytics
- Virtual background
- Collaborative whiteboard
- Webinar series
- Moderate webinar attendees
Meeting Standard – starts at $1/month/host or $12/year/host
- All features in Free
- Up to 2 co-hosts
- Meetings for up to 24 hours
- Audio (VoIP, phone and toll-free)
- Custom virtual background
- Meeting polls
- Lock meeting
- Remote control
- Meeting recording
- Integrations
- User management
- Co-branding
Meeting Professional – starts at $3/month/host or $30/year/host
- All features in Standard
- Custom domain
- Departments
- Embed meeting widget
- Multiple co-hosts
Webinar Standard
- All features in Free
- Cloud recording storage for 25 webinars/organizer
- Multiple co-organizers
- Phone and toll-free numbers
- Webinar recording
- User management
- Integrations
- Co-branding
Webinar Professional
- All features in Standard
- Source tracking
- Registration moderation
- Registration form customization
- Email customization
- Custom domain
- Share materials
- Live streaming
- Domain restriction for registration
- Departments
- Anonymous questions
- Advanced preferences
Integrations
- Google Apps
- Google Calendar
- Zoho CRM
- Zoho Chat
- Zoho Calendar
- HTML code snippet
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
CFM Enterprises, Philotek, Franchise WorkForce, IMXbrand, Cloud Mobile Forms
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Zoho Meeting is designed for companies with teams in different places or countries so they can collaborate in real time and closely together.
Company Email
support@zohomeeting.com
Contact No.
Company's Address
4141 Hacienda Drive
Pleasanton, CA 94588, USA
Zoho Meeting Comparisons
Popular Zoho Meeting Alternatives
Almost as important as functionalities and client support responsiveness are pricing plans given by 8x8 Call Center and Zoho Meeting. Although cost should not be the only element it’s surely a key thing to think about. You should try to find a flexible pricing plan that can be adjusted to your business size and effortlessly scaled up when your company expands. Be sure that you don’t choose packages that include advanced features that you won’t use and always make an effort to get in touch with the vendor directly because big companies can often count on more affordable prices. You should also try out a free trial or demo of each software to spend at least some time on actual work with the system. It’s a valuable experience that doesn’t need you to pay any money and provides you with a reliable overview of what it feels like to work with 8x8 Call Center and Zoho Meeting.
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