Phone.com
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
PHONE SYSTEM
- Auto Attendant
- Extension Dialing
- Hosted PBX
- Music on Hold
- Ring Groups
- Directory Assistance
- Number Porting
COLLABORATION FEATURES
- Instant Messaging
- Presence
- Conference Bridge
- Call Recording
- Online Meetings
- Contacts Integration
MOBILITY
- Virtual Office Mobile for iPhone
- Virtual Office Mobile for Android
- Softphone
EASY ONLINE MANAGEMENT
- Online Administration
- Virtual Office Online
- Virtual Office Desktop
BUSINESS FEATURES
- Unlimited Calling
- 3-Way Calling
- Business SMS
- Call Forwarding
- Conference Bridge
- Caller ID
- Caller ID Blocking
- Call Waiting
- Call Transfers
- Call Park
- Direct Phone Number
- Do Not Disturb
- Group Intercom Paging
- Internet Fax
- Voicemail
- Voicemail to Email
CONTACT CENTER
- Skills-based Routing
- IVR
- Audio Production Store
- Virtual Queue
- Direct Agent Routing
SUPERVISOR / AGENT TOOLS
- Agent Supervisor Tools
- CTI
- FAQ Knowledgebase
MULTI-CHANNEL
- Multi-Channel
- Proactive Chat
- Web Callback
- Social Media Customer Service
- Desktop Sharing
REPORTING AND MONITORING
- Call Recording
- Historical Reporting
- Real-Time Monitoring
CRM INTEGRATIONS
- NetSuite Integration
- Salesforce Integration
- Zendesk Integration
- 8×8 CRM
- Hosted Microsoft Dynamics Integration
- Zoho Integration
DISASTER RECOVERY
- Contact Center Continuity
WORKFORCE OPTIMIZATION
- Quality Management
- Workforce Management
Pricing Info
Pricing Info
Pricing available by quote. Contact 8×8 directly to request a quote.
Integrations
Integrations
8X8 Call Center supports integrations with the following business systems and applications:
- Salesforce
- NetSuite
- Zendesk
- Zoho
- Microsoft Dynamics
- SugarCRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
McDonald's, Shutterstock, AllState, iCruise.com
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
8x8 Call Center is a communications platform based on the cloud. It has been the solution of choice for more than 40,000 business organizations.
Company Email
Contact No.
Company's Address
8x8, INC.
2125 O’Nel Dr.
San Jose, CA. 95131
8×8 Call Center Comparisons
Popular 8×8 Call Center Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Auto-receptionist
- Call forwarding
- Call screening
- Call transfers
- Call waiting
- Caller ID
- Caller menus and queues
- Conference call line
- Custom greetings and hold music
- Faxing (send and receive)
- Global numbers
- Local numbers
- Mobile apps for Android and iPhone
- Premium features available
- Toll-free numbers
- Transfer existing phone numbers
- Unlimited extensions
- Virtual PBX
- Voicemail (with unlimited extentions)
- Voicemail-to-text service
Pricing Info
Phone.com is available in three plans. In addition, users can choose to pay for an unlimited or pay-per-minute plan. Here are the details:
Base
- Pay-Per-Minute Plan: $9.99/month billed annually or $12.99 month-to-month
- Unlimited Plan: $19.99/month billed annually or $22.99 month-to-month
- Features:
- 300 Monthly Minutes
- 1 Local or Toll-Free Number
- 5,000 SMS Messages
- 300 Bonus Included Minutes
- Unlimited User Extensions
- 40+ Standard Features
- Call Forwarding
Plus
- Pay-Per-Minute Plan: $14.99/month billed annually or $19.99 month-to-month
- Unlimited Plan: $22.99/month billed annually or $24.99 month-to-month
- Features:
- Unlimited Monthly Minutes
- Unlimited User Extensions
- 2 Local or Toll-Free Numbers
- 10,000 SMS Messages
- 500 Bonus Included Minutes
- All Base Plan Features
- Premium Hold Music
Pro
- Pay-Per-Minute Plan: $29.99/month billed annually or $39.99 month-to-month
- Unlimited Plan: $24.99/month billed annually or $27.99 month-to-month
- Features:
- Unlimited Monthly Minutes
- Unlimited User Extensions
- 3 Local or Toll-Free Numbers
- 20,000 SMS Messages
- 1,000 Bonus Included Minutes
- All Plus Plan Features
- Call Analytics
- HD Video Conferencing
Integrations
No information available
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Zoho, Insightly, Trello, Aflac
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Phone.com is a leading cloud-based phone company that provides innovative communications solutions to small businesses and entrepreneurs.
Company Email
support@phone.com
Contact No.
Company's Address
211 Warren Street, Newark, NJ 07103
Phone.com Comparisons
Popular Phone.com Alternatives
No Communications Software will manate to cater to all the requirements of a specific team. Though key functionalities of 8x8 Call Center and Phone.com are important you should also thoroughly study the integrations supported by each service. Quote frequently you will already be working with some other SaaS software in your company and it’s much wiser to choose apps that integrate well with one another. With that approach you can guarantee a smooth transfer of information between your teams and apps, which can significantly reduce time wasted on migrating between one app and the other.
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