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Compare Phone.com vs RingCentral

What is better Phone.com or RingCentral? If you need to get a easy way to find out which Communications Software product is better, our exclusive method gives Phone.com a score of 8.6 and RingCentral a score of 9.7 for overall quality and performance. In addition, Phone.com is rated at 100%, while RingCentral is rated 99% for their user satisfaction level.

You can also examine their product details, such as modules, tools, options, plans, prices, and more. See if the application can customize some of its workflows to make sure the software fits your own business procedures.

As of now, the top solutions in our Communications Software category are: 8×8 VoIP Phone Service, RingCentral, Slack.

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SmartScore™

OUR SCORE 8.6

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $9.99

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Auto-receptionist
  • Call forwarding
  • Call screening
  • Call transfers
  • Call waiting
  • Caller ID
  • Caller menus and queues
  • Conference call line
  • Custom greetings and hold music
  • Faxing (send and receive)
  • Global numbers
  • Local numbers
  • Mobile apps for Android and iPhone
  • Premium features available
  • Toll-free numbers
  • Transfer existing phone numbers
  • Unlimited extensions
  • Virtual PBX
  • Voicemail (with unlimited extentions)
  • Voicemail-to-text service

Pricing Info

Phone.com is available in three plans. In addition, users can choose to pay for an unlimited or pay-per-minute plan. Here are the details:

Base

  • Pay-Per-Minute Plan: $9.99/month billed annually or $12.99 month-to-month
  • Unlimited Plan: $19.99/month billed annually or $22.99 month-to-month
  • Features:
    • 300 Monthly Minutes
    • 1 Local or Toll-Free Number
    • 5,000 SMS Messages
    • 300 Bonus Included Minutes
    • Unlimited User Extensions
    • 40+ Standard Features
    • Call Forwarding

Plus

  • Pay-Per-Minute Plan: $14.99/month billed annually or $19.99 month-to-month
  • Unlimited Plan: $22.99/month billed annually or $24.99 month-to-month
  • Features:
    • Unlimited Monthly Minutes
    • Unlimited User Extensions
    • 2 Local or Toll-Free Numbers
    • 10,000 SMS Messages
    • 500 Bonus Included Minutes
    • All Base Plan Features
    • Premium Hold Music

Pro

  • Pay-Per-Minute Plan: $29.99/month billed annually or $39.99 month-to-month
  • Unlimited Plan: $24.99/month billed annually or $27.99 month-to-month
  • Features:
    • Unlimited Monthly Minutes
    • Unlimited User Extensions
    • 3 Local or Toll-Free Numbers
    • 20,000 SMS Messages
    • 1,000 Bonus Included Minutes
    • All Plus Plan Features
    • Call Analytics
    • HD Video Conferencing

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Zoho, Insightly, Trello, Aflac

Integrations

No information available

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Phone.com is a leading cloud-based phone company that provides innovative communications solutions to small businesses and entrepreneurs.

Company Email

support@phone.com

Contact No.

Company's Address

211 Warren Street, Newark, NJ 07103

SmartScore™

OUR SCORE 9.7

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

Starting from $19.99

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Cloud PBX
  • Auto-Receptionist
  • Call Forwarding
  • (Automated) Call Recording
  • Video Conferencing
  • Audio Conferencing
  • Online Meetings
  • Internet Fax
  • Voicemail and Greeting
  • Voicemail-to-Email
  • Visual Voicemail
  • Multi-level IVR
  • Call Reports
  • Extensions
  • Toll-Free and Local Numbers
  • Online Meetings
  • Collaboration
  • Unlimited Business SMS
  • 3rd-party Integrations (Google, Salesforce, etc)
  • Mobile & Desktop Apps (iOS and Android)
  • Directory Listing
  • International Numbers
  • Role-Based Access Control
  • User Templates
  • Music on Hold
  • Dial-by-Name Directory
  • Call Monitoring
  • Single Sign-On
  • RingCetral Global Office
  • Hot Desking
  • Secure VoIP Service
  • Caller ID Control
  • RingConnect CloudConnect
  • RingOut
  • RingMe
  • Desk Phones
  • Conference Phones
  • Cordless Phones
  • VoIP Headsets
  • Analog Adapters
  • Answering Rules
  • Presence
  • Call Flip
  • Call Park
  • Call Screening
  • Shared Lines
  • Intercom
  • Paging
  • Call Logs
  • Team Collaboration
  • Personal Demo

Pricing Info

RingCentral offers the following SMB and enterprise pricing plans for users to choose from. You may check out their free 15-day trial to try their premium features for a maximum of 5 users with 50-minute talk time each. Once the trial is done, you may cancel or opt for any of the plans below. It’s worth noting that the cost of the plan is based on the number of users. The more users you have, the lesser the amount of the monthly plan.

Essentials – starting from $19.99/month/user

  • Billed annually
    • 2-10 users – $19.99/month/user
    • 1 user – $29.99/month/user
  • Billed monthly
    • 2-10 users – $29.99/month/user
    • 1 user $39.99/month/user
  • Up to 10 users
  • Toll-free or local number
  • 100 toll-free minutes/month
  • 4 people video conferencing

Standard – starting from $19.99/month/user

  • Billed annually
    • 1,000-9,999 users – $19.99/month/user
    • 100-999 users – $22.99/month/user
    • 2-99 users – $24.99/month/user
    • 1 user – $34.99/month/user
  • Billed monthly
    • 1,000-9,999 users – $29.99/month/user
    • 100-999 users – $32.99/month/user
    • 2-99 users – $34.99/month/user
    • 1 user – $49.99/month/user
  • Unlimited users
  • Toll-free or local number
  • 1,000 toll-free minutes/month
  • 4 people video conferencing
  • Unlimited internet fax

Premium – starting from $29.99/month/user

  • Billed annually
    • 1,000-9,999 users – $29.99/month/user
    • 100-999 users – $32.99/month/user
    • 2-99 users – $34.99/month/user
    • 1 user – $44.99/month/user
  • Billed monthly
    • 1,000-9,999 users – $39.99/month/user
    • 100-999 users – $42.99/month/user
    • 2-99 users – $44.99/month/user
    • 1 user – $54.99/month/user
  • Unlimited users
  • Toll-free or local number
  • 2,500 toll-free minutes/month
  • 50 people video conferencing
  • Unlimited internet fax
  • Automatic call recording

Ultimate – starting from $39.99/month/user

  • Billed annually
    • 1,000-9,999 users – $39.99/month/user
    • 100-999 users – $42.99/month/user
    • 2-99 users – $49.99/month/user
    • 1 user – $59.99/month/user
  • Billed monthly
    • 1,000-9,999 users – $49.99/month/user
    • 100-999 users – $52.99/month/user
    • 2-99 users – $59.99/month/user
    • 1 user – $69.99/month/user
  • Unlimited users
  • Toll-free or local number
  • 10,000 toll-free minutes/month
  • 75 people video conferencing
  • Unlimited internet fax
  • Automatic call recording
  • Voicemail-to-text

For businesses with more than 10,000 users, you may contact the vendor for a custom quote.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

BMW, Deep South, Smart Warehousing, Binswanger Glass

Integrations

RingCentral supports integrations with the following business systems and applications:

  • Box
  • Google
  • Outlook
  • Salesforce
  • Zendesk
  • Desk.com
  • Microsoft
  • Dropbox
  • Okta
  • Oracle Sales Cloud
  • ServiceNow
  • Zendesk

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

RingCentral won our Best Phone System award. It's a perfect cloud phone system designed to make business communications easier.

Company Email

Contact No.

Company's Address

RingCentral, Inc.
20 Davis Drive
Belmont, CA 94002
USA

Every time you research different Communications Software products you shouldn’t only study their features list and available pricing plans. Keep in mind the service must be matching your work processes and company so the more flexible their offer the better. Learn which systems are supported by Phone.com and RingCentral and make sure you will obtain mobile support for whatever devices you work on in your company. It may also be a good idea to examine which languages and geographies are supported, as this could be a deal breaker for many companies.

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