What is better RingCentral or 8x8 VoIP Phone Service? You can use our scoring system to provide you with a general idea which Communications Software product is will work better for your business. For overall product quality, RingCentral received 9.7 points, while 8x8 VoIP Phone Service received 9.3 points. Meanwhile, for user satisfaction, RingCentral scored 99%, while 8x8 VoIP Phone Service scored 91%.
Details about their functions, tools, supported platforms, customer service, etc. are available below to help you get a more versatile comparison. Keep in mind to get only the features your business requires to avoid wasting money for tools which are redundant.
In the event you have to quickly find the optimal Business Phone Systems according to our experts we suggest you try out one of these services: Comcast Business VoiceEdge®, RingCentral, Axon Virtual PBX.
RingCentral MVP offers the following SMB and enterprise pricing plans for users to choose from. You may check out their free 14-day trial to try their premium features for a maximum of 5 users with 50-minute talk time each. Once the trial is done, you may cancel or opt for any of the plans below.
Core – $20 per user per month (billed annually)
Unlimited domestic calling
SMS and MMS
IVR
Google, Microsoft apps, and access to APIs
Single sign-on
Analytics for IT administrators
HD video and audio conferencing
Advanced – $25 per user per month (billed annually)
Everything in Core+
Auto call recording
Advanced call monitoring and handling
Multi-site management
Access to Salesforce, Zendesk, and 300+ apps
Internet fax
Essential business analytics
Ultra – $35 per user per month (billed annually)
Everything in Advanced+
Unlimited video, whiteboards, messaging
Customizable business insights
Unlimited file-sharing
Unlimited storage for files and recordings
Enhanced business analytics suite with expanded storage
For businesses with more than 50 users, you may contact the vendor for a custom quote.
RingCentral MVP supports integrations with the following business systems and applications:
Salesforce
Chorus.ai
ThetaLake
Google
Office 365
Zendesk
Outlook
Skype for Business
Microsoft Dynamics
Zapier
Piesync
Oracle
HubSpot
Pipedrive
Insightly
Zoho CRM
Playvox
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
BMW, Deep South, Smart Warehousing
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
RingCentral Office won our Best Phone System award as well as the Expert’s Choice Award. It's a perfect cloud phone system designed to make business communications easier. With RingCentral, you can use just one phone solution for engaging in voice communications, as well as organizing online business meetings and conferences.
8×8 hosted VoIP phone service is a quote-priced system, meaning that each client receives an individual enterprise pricing package tailored to his needs. Contact the company for more details and ask for your quote.
8×8 hosted VoIP phone service supports the following integrations:
eAgent
ACT! by Sage
NetSuite
Outlook and Skype for Business
Salesforce
Zendesk
com
SugarCRM
8×8 Web Dialer
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
McDonalds, Allstate, Shutterstock, iCruise.com
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
8x8 VoIP Phone Service is a system that provides advanced capabilities such as web conferencing, internet faxing, and smartphone integration. It uses hosted VoIP phone services and also provides a cloud-based call center solution that’s ideal for unified communications. Other notable features include 3-way calling, automated attendant, and directory assistance.
You shouldn’t expect only a wide set of functionalities and flexible pricing packages from a popular Communications Software. Almost as important as core features is a top-notch customer support. You want to ensure that if you have any questions about RingCentral or 8x8 VoIP Phone Service, or you face some problems, or maybe you’ll need to request a certain change or functionality useful to your business you can trust in a responsive and helpful customer support. Check out if services such as phone support, tickets or live chat are provided. Additionally, it’s a significant advantage if you are able to benefit from individual training or at least an FAQ you can use.
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