RingCentral
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Cloud PBX
- Auto-Receptionist
- Call Forwarding
- (Automated) Call Recording
- Video Conferencing
- Audio Conferencing
- Online Meetings
- Internet Fax
- Voicemail and Greeting
- Voicemail-to-Email
- Visual Voicemail
- Multi-level IVR
- Call Reports
- Extensions
- Toll-Free and Local Numbers
- Online Meetings
- Collaboration
- Unlimited Business SMS
- 3rd-party Integrations (Google, Salesforce, etc)
- Mobile & Desktop Apps (iOS and Android)
- Directory Listing
- International Numbers
- Role-Based Access Control
- User Templates
- Music on Hold
- Dial-by-Name Directory
- Call Monitoring
- Single Sign-On
- RingCetral Global Office
- Hot Desking
- Secure VoIP Service
- Caller ID Control
- RingConnect CloudConnect
- RingOut
- RingMe
- Desk Phones
- Conference Phones
- Cordless Phones
- VoIP Headsets
- Analog Adapters
- Answering Rules
- Presence
- Call Flip
- Call Park
- Call Screening
- Shared Lines
- Intercom
- Paging
- Call Logs
- Team Collaboration
- Personal Demo
New and improved features:
- Calendar Integrations
- Full Messaging, Video, and Phone Features
- Meeting Switch
- Group MMS
- Global Search
- GDPR Compliance
- Call to Video (Coming Soon)
- Dark Mode (Coming Soon)
- Message Threading (Coming Soon)
- Emoji Reactions (Coming Soon)
- Contacts Integrations (Google & O365) (Coming Soon)
Pricing Info
Pricing Info
RingCentral MVP offers the following SMB and enterprise pricing plans for users to choose from. You may check out their free 14-day trial to try their premium features for a maximum of 5 users with 50-minute talk time each. Once the trial is done, you may cancel or opt for any of the plans below.
Core – $20 per user per month (billed annually)
- Unlimited domestic calling
- SMS and MMS
- IVR
- Google, Microsoft apps, and access to APIs
- Single sign-on
- Analytics for IT administrators
- HD video and audio conferencing
Advanced – $25 per user per month (billed annually)
- Everything in Core+
- Auto call recording
- Advanced call monitoring and handling
- Multi-site management
- Access to Salesforce, Zendesk, and 300+ apps
- Internet fax
- Essential business analytics
Ultra – $35 per user per month (billed annually)
- Everything in Advanced+
- Unlimited video, whiteboards, messaging
- Customizable business insights
- Unlimited file-sharing
- Unlimited storage for files and recordings
- Enhanced business analytics suite with expanded storage
For businesses with more than 50 users, you may contact the vendor for a custom quote.
Integrations
Integrations
RingCentral MVP supports integrations with the following business systems and applications:
- Salesforce
- Chorus.ai
- ThetaLake
- Office 365
- Zendesk
- Outlook
- Skype for Business
- Microsoft Dynamics
- Zapier
- Piesync
- Oracle
- HubSpot
- Pipedrive
- Insightly
- Zoho CRM
- Playvox
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
BMW, Deep South, Smart Warehousing
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
RingCentral Office won our Best Phone System award as well as the Expert’s Choice Award. It's a perfect cloud phone system designed to make business communications easier. With RingCentral, you can use just one phone solution for engaging in voice communications, as well as organizing online business meetings and conferences.
Company Email
Contact No.
Company's Address
RingCentral, Inc.
20 Davis Drive
Belmont, CA 94002
USA
RingCentral Comparisons
Popular RingCentral Alternatives

NOAWARDS
YET
Pricing:
Starting from €65
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Automatic CTI screen pops
- Click to call meeting, click-to-chat, click-to-video
- Complete browser-based multichannel agent desktop – WebRTC
- Context based call scripting
- Customer feedback Software and NPS
- Dynamic call and screen recording
- Internal knowledge base
- Multichannel skills-based routing
- No hardware to buy. Total security and reliability
- Out-of-the-box CRMs integration
- Predictive, progressive, and preview dialing
- Proactive service notifications
- Real time contextual routing
- Simply configure, provision, and monitor your call center
- Single click agent monitoring and reporting
- Social media customer engagement
- Social monitoring and engagement
- Tight IVR/ACD integration
- Workforce optimization and quality management
Pricing Info
Vocalcom offers four packages:
Click2Start: €65/concurrent user/month (billed annually)
- €75 billed per month or €0.035 billed per minute
- Up to 25 agents
- WebRTC-enabled. Your agents can be located anywhere
- Tight IVR/ACD integration
- Configurable call recording
- Supervisor portal on-the-go
Business Plus: €99/concurrent user/month (billed annually)
Everything in Click2Start, Plus:
- CRM auto-sync
- Dynamic routing (CLID or data-driven and CRM-based)
- Click-to-call back from the web
- Power and predictive dialing
- All-in-one KPIs, analytics, and reporting
Entreprise: €145/concurrent user/month (billed annually)
Everything in Business+, plus:
- Routing using full context
- Unlimited email, chat, and social accounts
- Omni-channel real time SLA management
- Real-time customer surveys
- Disaster recovery
Premium: €250/concurrent user/month (billed annually)
Everything in Entreprise, plus:
- Quality and customer experience management
- Workforce Management (WFM)
- Speech and text analytics
- Sales acceleration platform
- Dedicated account manager
Integrations
Vocalcom Contact Center Software integrates with the following business systems and applications:
- Amazon EC2
- Avaya Aura Call Center Elite
- BigCommerce
- Contacts
- DocuSign
- Lync Online
- Magento
- Microsoft Dynamics CRM Online
- Oracle CRM On Demand
- Salesforce App Cloud
- Salesforce Sales Cloud
- Salesforce Service Cloud
- SAP CRM On demand
- Vocalcom Contact Center Software
- VoIP / SIP PC Softphone
- Wordpress
- Zendesk
- Zuora
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Hyundai, McDonald's, Orange, GazMetro
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Vocalcom Cloud Contact Center is cloud-based, massively scalable, built with web technologies, communication-rich, and user-focused.
Company Email
Contact No.
Company's Address
25 rue Balzac,
75008 Paris,
France
Vocalcom Cloud Contact Center Comparisons
Popular Vocalcom Cloud Contact Center Alternatives
It may not always be enough to simply compare RingCentral and Vocalcom Cloud Contact Center with each other. While reliable tools, pricing and customer reviews are all important and should be considered when making a final choice, you should also pay attention to the recognition and awards claimed by every service. Frequently a less known app may turn out to be a good choice that was a winner of many B2B awards such as our Great User Experience Award which proves that regardless of smaller market presence it’s a significant rival to the apps that rule the market.
Page last modified