What is better 8x8 VoIP Phone Service or Groove? We are here to simplify the whole process of comparing Communications Software products for you. In particular, on this page you can look at the overall performance of 8x8 VoIP Phone Service (9.3) and compare it with the overall performance of Groove (8.9). You can also match their overall user satisfaction rating: 8x8 VoIP Phone Service (91%) vs. Groove (91%).
Likewise, you can read their features in detail to check which product can better address your company’s requirements. In general, any B2B software has to let you to immediately check the big picture, all the while giving you quick access to the details.
In the event you have to quickly identify the best Communications Software according to our review team we recommend you check out the following services: monday.com, Slack, RingCentral.
8×8 hosted VoIP phone service is a quote-priced system, meaning that each client receives an individual enterprise pricing package tailored to his needs. Contact the company for more details and ask for your quote.
8×8 hosted VoIP phone service supports the following integrations:
eAgent
ACT! by Sage
NetSuite
Outlook and Skype for Business
Salesforce
Zendesk
com
SugarCRM
8×8 Web Dialer
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
McDonalds, Allstate, Shutterstock, iCruise.com
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
8x8 VoIP Phone Service is a system that provides advanced capabilities such as web conferencing, internet faxing, and smartphone integration. It uses hosted VoIP phone services and also provides a cloud-based call center solution that’s ideal for unified communications. Other notable features include 3-way calling, automated attendant, and directory assistance.
Groove connects with the following systems seamlessly:
Salesforce
Gmail
Google Calendar
LinkedIn Sales Navigator
Vidyard
Gong.io
DocSend
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Google, Slack, Uber
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A sales engagement software built for inbound and outbound sales teams. Groove has various email management features ranging from tracking to campaign automation. It provides customizable workflows and collaboration tools. Other features include email scheduling, built-in analytics, and real-time insights. There are task management features as well.
You shouldn’t expect only a wide set of functionalities and adjustable pricing from a well-known Communications Software. Almost as important as core features is a quality customer support. You want to guarantee that if you have any questions about 8x8 VoIP Phone Service or Groove, or you run into a problem, or maybe you’ll want to ask for a certain revision or functionality useful to your team you can rely on a responsive and helpful customer support. See if options such as phone support, tickets or live chat are available. Additionally, it’s a significant advantage if you are able to benefit from individual training or at least an FAQ you can use.
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