8×8 Call Center
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
PHONE SYSTEM
- Auto Attendant
- Extension Dialing
- Hosted PBX
- Music on Hold
- Ring Groups
- Directory Assistance
- Number Porting
COLLABORATION FEATURES
- Instant Messaging
- Presence
- Conference Bridge
- Call Recording
- Online Meetings
- Contacts Integration
MOBILITY
- Virtual Office Mobile for iPhone
- Virtual Office Mobile for Android
- Softphone
EASY ONLINE MANAGEMENT
- Online Administration
- Virtual Office Online
- Virtual Office Desktop
BUSINESS FEATURES
- Unlimited Calling
- 3-Way Calling
- Business SMS
- Call Forwarding
- Conference Bridge
- Caller ID
- Caller ID Blocking
- Call Waiting
- Call Transfers
- Call Park
- Direct Phone Number
- Do Not Disturb
- Group Intercom Paging
- Internet Fax
- Voicemail
- Voicemail to Email
CONTACT CENTER
- Skills-based Routing
- IVR
- Audio Production Store
- Virtual Queue
- Direct Agent Routing
SUPERVISOR / AGENT TOOLS
- Agent Supervisor Tools
- CTI
- FAQ Knowledgebase
MULTI-CHANNEL
- Multi-Channel
- Proactive Chat
- Web Callback
- Social Media Customer Service
- Desktop Sharing
REPORTING AND MONITORING
- Call Recording
- Historical Reporting
- Real-Time Monitoring
CRM INTEGRATIONS
- NetSuite Integration
- Salesforce Integration
- Zendesk Integration
- 8×8 CRM
- Hosted Microsoft Dynamics Integration
- Zoho Integration
DISASTER RECOVERY
- Contact Center Continuity
WORKFORCE OPTIMIZATION
- Quality Management
- Workforce Management
Pricing Info
Pricing Info
Pricing available by quote. Contact 8×8 directly to request a quote.
Integrations
Integrations
8X8 Call Center supports integrations with the following business systems and applications:
- Salesforce
- NetSuite
- Zendesk
- Zoho
- Microsoft Dynamics
- SugarCRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
McDonald's, Shutterstock, AllState, iCruise.com
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
8x8 Call Center is a communications platform based on the cloud. It has been the solution of choice for more than 40,000 business organizations.
Company Email
Contact No.
Company's Address
8x8, INC.
2125 O’Nel Dr.
San Jose, CA. 95131
8×8 Call Center Comparisons
Popular 8×8 Call Center Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
SendHub makes it easy for users to manage their communications with the following core features:
- Messaging
- Voice
- Conferencing
- Files
- Threaded Conversations
- Unified Inbox
Pricing Info
SendHub offers product plans that suit the varying business needs of every organization, from small businesses in need of a dependable phone platform to large corporations that require custom plans. Get a 14-day free trial as well to take SendHub for a test run.
Starter – $11.99/user/month (annually) or $14.99/user/month (monthly)
A comprehensive package that offers a complete business phone system with texting (2,000 SMS) and calling capabilities. A perfect option for small teams with 10 users or less.
Business – $19.99/user/month (annually) or $24.99/user/month (monthly)
All features and more. Designed for developing startups and growing businesses. Includes a Dedicated Account Manager, priority support, and 4,000 SMS among others.
Custom Plan – Contact for Pricing
Ideal for businesses who prefer a custom solution and training to fulfill their business requirements.
Integrations
No information available.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Lyft, Asana, HomePolish, Goldbely
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
SendHub delivers a very useful solution that makes it easy for small businesses and developing enterprises to manage their communication channels.
Company Email
support@sendhub.com
Contact No.
Company's Address
3475 Edison Way, Menlo Park, CA 94025, United States
SendHub Comparisons
Popular SendHub Alternatives
It may not always be sufficient to just compare 8x8 Call Center and SendHub with one another. Even though specific features, pricing and user experience are all important and should be taken into account when making a final decision, you should also take a look at the recognition and awards claimed by every product. Very often a less dominant product may turn out to be an amazing choice that was distinguished with B2B awards such as our Great User Experience Award which shows that despite lesser market popularity it’s a significant contender to the apps that rule the market.
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