Talkdesk
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- SMTP Service
- Custom API Integration
- Open & Click Tracking
- Email Template Engine
- Unsubscribe Tracking
- Reputation Monitoring
- Suppression List Management
- Dedicated & Multiple IP Addresses
- IP Whitelabeling
- SMTP API
- ISP Monitoring
- SPAM Filter Testing
- Domain Level Load Balancing
- Parse Webhook
- Feedback Loop
- DKIM Customization
- SMTP Relay
- Sub-user API
- 24/7 Support (Phone and Chat)
- Marketing Email Services
Pricing Info
Pricing Info
SendGrid offers 3 pricing plans. Before signing up for any of them you can try out the 30-day free trial that gives you access to the Essentials 40,000 email plan. You can send 100 emails/day for free forever and store up to 2,000 contacts within Marketing Campaigns.
Essentials Plan – $9.95/month
- Up to 40,000 emails/month
- Price per extra email – $0.001
- Shared IP
- SendGrid Marketing Campaigns
- DKIM customization
- APIs and webhooks
Pro Plan – $79.95/month
- Up to 100,000 emails/month
- Price per extra email – $0.00085
- Dedicated IP
All features of the Essentials plan, plus:
- Subuser management
Premier Plan – custom pricing
- 5+ million emails/month
- Custom price per extra email
All features of the above 2 plans, plus:
- Customer Success Manager for 5 million+ emails
- Prioritized support for 5 million+ emails
Integrations
Integrations
SendGrid supports integrations with Heroku, Microsoft Azure Marketplace, AppDirect, and IBM.
SendGrid integrates with any app using a SMTP relay or a Web API.
SendGrid also integrates with top marketing solutions partners, such as Hubspot and Pardot. For a full list of partners, visit the app’s website.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Pinterest, Twilio, Foursquare, Pandora
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
SendGrid is a proven cloud-based email platform that successfully delivers 18B+ customer engagement emails each month.
Company Email
Company's Address
1401 Walnut Street Suite 500 Boulder, CO, CO 80302 United States
SendGrid Comparisons
Popular SendGrid Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Call Recording
- Voicemail
- Call Disposition and Notes
- Call Queues
- Call Control
- Unlimited Concurrent Calls
- International Numbers
- Outbound Caller ID
- Personalized Greetings
- IVR System
- Skill Based Routing
- Forward to Phone
- Contact History
- Built-In CRM
- Enhanced Caller ID
- Contact Tags and Custom Fields
- Automated Tasks
- Compile Contact Lists
- Integrations
- Data import and Synchronization
- Call Monitoring
- Historical Reporting
- Real-Time Reporting
- Power Dialer
- Web to Lead
- Email Notifications
- Desktop Notifications
Pricing Info
Talkdesk offers 2 quote-based pricing plans:
Professional Plan
Flexible contact center for growing teams
- Access to One-Click Add-On Apps
- Advanced Voice Capabilities
- CRM/Helpdesk Integrations
- Email Support
- Intelligent Routing
- Power Dialer
- Reporting & Analytics
- Self Administration
- SMS CSAT Surveys
- Superior Call Quality
- Unlimited Call Recording
Enterprise Plan
Advanced capabilities and support for innovative companies
All features of the Professional plan, plus:
- 24×7 Support
- Access to APIs & SDKs
- Access to One-Click Apps
- Advanced Reporting & Analytics
- Advanced Voice Capabilities
- Bring Your Own Carrier
- Context Mobile
- Dedicated Account Manager
- Guaranteed MOS Call Quality
Options
- Agent Productivity Tools
- Digital Channels
- Knowledge Management
- Quality Assurance
- Voice Analytics
- Workforce Management
- Workforce Optimization
Integrations
Talkdesk is compatible with the following business applications and systems:
- Heldesk – Zendesk, Desk.com, Helpscout, Freshdesk, UserVoice, Intercom, Groove
- CRM – Salesforce, SugarCRM, Pipedrive, Nimble, Zoho, OnePageCRM, Highrise, RelateIQ, Contactually, Infusionsoft, Microsoft Dynamics
- Chat – Olark, Livechat, Userlike, Snapengage
- Ecommerce – Shopify, BigCommerce, Magento
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Zenefits, Handy, Dropbox, and Thumbtack
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Talkdesk is a leading browser-based call center software. It integrates with LiveChat, Shopify, Zendesk, and Salesforce to provide information about the caller.
Company Email
support@talkdesk.com
Contact No.
Company's Address
655 W Evelyn, Suite 2, Mountain View, CA 94041
Talkdesk Comparisons
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If you continue having second thoughts about which software will perform best in your case it might be a good idea to investigate each service’s social metrics. Such metrics are quite often a way to see how popular every software is and how wide is its online presence.For example, if you analyze SendGrid LinkedIn page you’ll find out that they are followed by 107 users. In case of Talkdesk the number of followers on their LinkedIn page is 3816.
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