What is better Talkdesk or TeamViewer? It’s easy to our scoring system to help you get a general idea which Communications Software product is better for your company. For overall product quality, Talkdesk earned 8.4 points, while TeamViewer received 8.4 points. At the same time, for user satisfaction, Talkdesk scored 100%, while TeamViewer scored N/A%.
Details about their characteristics, tools, supported platforms, customer service, and more are given below to help you get a more correct comparison. Keep in mind to get only the functions that you need so you don’t waste money for tools which are redundant.
At the moment, the best services in our category are: .
Talkdesk is a leading browser-based call center software. It integrates with LiveChat, Shopify, Zendesk, and Salesforce to provide information about the caller.
TeamViewer supports integrations with the following business systems and applications:
Microsoft Outlook
JIRA
Spiceworks
ZenDesk
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Intesa Bank
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
TeamViewer is a software tool that enables you to remote control any computer over the internet within seconds and also conduct online meetings. It is straightforward to use. Just download the client and enter the target's details. Its free version is already a powerful tool for technical support operations.
Almost as crucial as features and client support responsiveness are pricing options given by Talkdesk and TeamViewer. Although pricing should not be a deciding factor it’s definitely an important thing to consider. You should count on a flexible pricing package that can be matched with your company size and effortlessly scaled up when your business develops. Make sure you don’t opt for pricing plans that include extra tools that you won’t use and always try to contact with the vendor directly as enterprises can often benefit from discounts. You should also check out a free trial or demo of every service to spend at least some time using it. It’s a useful experience that doesn’t require you to invest any money and offers a practical overview of what it’s like to work with Talkdesk and TeamViewer.
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