Talkdesk
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Call Recording
- Voicemail
- Call Disposition and Notes
- Call Queues
- Call Control
- Unlimited Concurrent Calls
- International Numbers
- Outbound Caller ID
- Personalized Greetings
- IVR System
- Skill Based Routing
- Forward to Phone
- Contact History
- Built-In CRM
- Enhanced Caller ID
- Contact Tags and Custom Fields
- Automated Tasks
- Compile Contact Lists
- Integrations
- Data import and Synchronization
- Call Monitoring
- Historical Reporting
- Real-Time Reporting
- Power Dialer
- Web to Lead
- Email Notifications
- Desktop Notifications
Pricing Info
Pricing Info
Talkdesk offers 2 quote-based pricing plans:
Professional Plan
Flexible contact center for growing teams
- Access to One-Click Add-On Apps
- Advanced Voice Capabilities
- CRM/Helpdesk Integrations
- Email Support
- Intelligent Routing
- Power Dialer
- Reporting & Analytics
- Self Administration
- SMS CSAT Surveys
- Superior Call Quality
- Unlimited Call Recording
Enterprise Plan
Advanced capabilities and support for innovative companies
All features of the Professional plan, plus:
- 24×7 Support
- Access to APIs & SDKs
- Access to One-Click Apps
- Advanced Reporting & Analytics
- Advanced Voice Capabilities
- Bring Your Own Carrier
- Context Mobile
- Dedicated Account Manager
- Guaranteed MOS Call Quality
Options
- Agent Productivity Tools
- Digital Channels
- Knowledge Management
- Quality Assurance
- Voice Analytics
- Workforce Management
- Workforce Optimization
Integrations
Integrations
Talkdesk is compatible with the following business applications and systems:
- Heldesk – Zendesk, Desk.com, Helpscout, Freshdesk, UserVoice, Intercom, Groove
- CRM – Salesforce, SugarCRM, Pipedrive, Nimble, Zoho, OnePageCRM, Highrise, RelateIQ, Contactually, Infusionsoft, Microsoft Dynamics
- Chat – Olark, Livechat, Userlike, Snapengage
- Ecommerce – Shopify, BigCommerce, Magento
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Zenefits, Handy, Dropbox, and Thumbtack
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Talkdesk is a leading browser-based call center software. It integrates with LiveChat, Shopify, Zendesk, and Salesforce to provide information about the caller.
Company Email
support@talkdesk.com
Contact No.
Company's Address
655 W Evelyn, Suite 2, Mountain View, CA 94041
Talkdesk Comparisons
Popular Talkdesk Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Screen sharing with multiple participants
- Adjust speed/quality settings
- Application selection
- Chat
- Copy/paste/email session info
- Disable specific features
- File/clipboard transfer
- HTML viewer – 100% browser based
- Meeting scheduler
- Multi-monitor support
- Participant emoticons
- Participant pointer
- Pause transmission
- Profile manager
- Recording and playback
- Remote keyboard/mouse control
- Session login on your website
- Switch presenter
- Usage reports
- Whiteboard
Pricing Info
Mikogo offers two plans, a free one and a paid one for enterprises and professionals. Here are the details:
Free Plan:
- A single user
- 1 participant per session
- All standard features
Professional Plan: $16 / mo (annually)
- A single user
- 25 participants per session
- Standard and Premium features
Integrations
Mikogo offers a REST API for easy integration into third-party products. The Mikogo API provides for scheduling, starting and participating in online meetings. No user data needs to be exchanged as the user management remains with you.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Dell, Intel, Sharp, LG Electronics, Lufthansa
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Mikogo is an easy-to-use screen sharing app that offers a fast and secure solution for online meetings, web conferencing, presentations and more.
Company Email
info@mikogo.com
Contact No.
Company's Address
R 3, 4-5, 68161 Mannheim, Germany
Mikogo Comparisons
Popular Mikogo Alternatives
It may not always be sufficient to just compare Talkdesk and Mikogo against one another. Even though useful features, pricing plans and customer comments are all crucial and should be considered when making a final decision, you should also check out the recognition and awards claimed by each software. Very often a less known software may turn out to be a good choice that was distinguished with SaaS awards such as our Exceptional Customer Support Award which shows that regardless of smaller market popularity it’s a worthy contender to the apps that dominate the market.
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