Talkdesk
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Call Recording
- Voicemail
- Call Disposition and Notes
- Call Queues
- Call Control
- Unlimited Concurrent Calls
- International Numbers
- Outbound Caller ID
- Personalized Greetings
- IVR System
- Skill Based Routing
- Forward to Phone
- Contact History
- Built-In CRM
- Enhanced Caller ID
- Contact Tags and Custom Fields
- Automated Tasks
- Compile Contact Lists
- Integrations
- Data import and Synchronization
- Call Monitoring
- Historical Reporting
- Real-Time Reporting
- Power Dialer
- Web to Lead
- Email Notifications
- Desktop Notifications
Pricing Info
Pricing Info
Talkdesk offers 2 quote-based pricing plans:
Professional Plan
Flexible contact center for growing teams
- Access to One-Click Add-On Apps
- Advanced Voice Capabilities
- CRM/Helpdesk Integrations
- Email Support
- Intelligent Routing
- Power Dialer
- Reporting & Analytics
- Self Administration
- SMS CSAT Surveys
- Superior Call Quality
- Unlimited Call Recording
Enterprise Plan
Advanced capabilities and support for innovative companies
All features of the Professional plan, plus:
- 24×7 Support
- Access to APIs & SDKs
- Access to One-Click Apps
- Advanced Reporting & Analytics
- Advanced Voice Capabilities
- Bring Your Own Carrier
- Context Mobile
- Dedicated Account Manager
- Guaranteed MOS Call Quality
Options
- Agent Productivity Tools
- Digital Channels
- Knowledge Management
- Quality Assurance
- Voice Analytics
- Workforce Management
- Workforce Optimization
Integrations
Integrations
Talkdesk is compatible with the following business applications and systems:
- Heldesk – Zendesk, Desk.com, Helpscout, Freshdesk, UserVoice, Intercom, Groove
- CRM – Salesforce, SugarCRM, Pipedrive, Nimble, Zoho, OnePageCRM, Highrise, RelateIQ, Contactually, Infusionsoft, Microsoft Dynamics
- Chat – Olark, Livechat, Userlike, Snapengage
- Ecommerce – Shopify, BigCommerce, Magento
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Zenefits, Handy, Dropbox, and Thumbtack
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Talkdesk is a leading browser-based call center software. It integrates with LiveChat, Shopify, Zendesk, and Salesforce to provide information about the caller.
Company Email
support@talkdesk.com
Contact No.
Company's Address
655 W Evelyn, Suite 2, Mountain View, CA 94041
Talkdesk Comparisons
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Desktop Sharing
- Cross Platform Support
- Firewall Support and Security
- Embed Meeting
- Switch Presenter
- Desktop Plugin
- Audio Conferencing
- VOIP Support
- Detailed Reports
- Corporate Branding
- Webinar
Pricing Info
Zoho Meeting offers a 14-day free trial. After which, you may choose from the following subscription plans:
Free – $0
- Unlimited meetings and webinars (up to 60 minutes)
- Screensharing
- File sharing during meeting
- Meeting chat and notes
- Meeting reactions
- Raise hand and allow to talk
- Multiple video layouts
- Reporting and analytics
- Virtual background
- Collaborative whiteboard
- Webinar series
- Moderate webinar attendees
Meeting Standard – starts at $1/month/host or $12/year/host
- All features in Free
- Up to 2 co-hosts
- Meetings for up to 24 hours
- Audio (VoIP, phone and toll-free)
- Custom virtual background
- Meeting polls
- Lock meeting
- Remote control
- Meeting recording
- Integrations
- User management
- Co-branding
Meeting Professional – starts at $3/month/host or $30/year/host
- All features in Standard
- Custom domain
- Departments
- Embed meeting widget
- Multiple co-hosts
Webinar Standard
- All features in Free
- Cloud recording storage for 25 webinars/organizer
- Multiple co-organizers
- Phone and toll-free numbers
- Webinar recording
- User management
- Integrations
- Co-branding
Webinar Professional
- All features in Standard
- Source tracking
- Registration moderation
- Registration form customization
- Email customization
- Custom domain
- Share materials
- Live streaming
- Domain restriction for registration
- Departments
- Anonymous questions
- Advanced preferences
Integrations
- Google Apps
- Google Calendar
- Zoho CRM
- Zoho Chat
- Zoho Calendar
- HTML code snippet
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
CFM Enterprises, Philotek, Franchise WorkForce, IMXbrand, Cloud Mobile Forms
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Zoho Meeting is designed for companies with teams in different places or countries so they can collaborate in real time and closely together.
Company Email
support@zohomeeting.com
Contact No.
Company's Address
4141 Hacienda Drive
Pleasanton, CA 94588, USA
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You don’t want simply a broad array of functionalities and flexible pricing packages from a reliable Communications Software. Almost as essential as core features is a top-notch customer support. You want to make sure that when you have any questions about Talkdesk or Zoho Meeting, or you struggle with some problems, or maybe you’ll want to request a certain change or feature useful to your company you can count on a responsive and helpful customer support. See if services such as phone support, tickets or live chat are offered. Additionally, it’s a big plus if you are able to benefit from individual training or at least an FAQ you can use.
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