SCRM Champion
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Unified Messaging
- Automated Replies
- AI Translation
- Lead Management
- Multi-Platform Integration
- Broadcast Marketing
- Employee Management
- Secure IP Simulation
- Performance Tracking
- Real-Time Alerts
Pricing Info
Pricing Info
SCRM Champion offers two pricing plans and a free version. Here’s an overview:
Free Plan – $0 for up to 5 ports
- Up to ten entries of data export
- Multi-login
- Client-specific translation
- Lite text translation
- Session proxy
- Up to three conversations per batch of bulk messaging
- Personalized quick replies
- Group bot
- Conversation management
Standard Plan – $7.50/platform for 100 or more platforms
- Everything in the free plan
- Device management
- Account list
- Protocol account login
- Traffic distribution link
- Fan system deduplication
- Work order deduplication
- Data work order report
- Standard text translation
- Up to 10 images and voice translations per day
- Up to three keyword auto-replies
- Chat history of first 20 messages (up to 5 client replies per day)
- Follow up records
- Client tagging
- Client profiling
- Client data for the first 20 clients
- Sensitive word and behavior monitoring for the first ten results
- Private key
- Group data for the first 20 groups
Professional Plan – $11/platform for 100 or more platforms
- Everything in the standard plan
- Performance reports and settings
- Organizational structure
- Role management
- Group welcome message
- Group tag management
- Unlimited group lists
- Session statistics
- Decryption key
- Unlimited sensitive word, chat, and behavior monitoring
- Client data encryption
- Client statistics
- Unlimited client lists
- Fan activity tagging
- Complete conversation archive
- Super pinned conversations
- Anti-ban settings
- Unlimited keyword auto-replies
- Unlimited bulk messaging
- Unlimited voice and image translations
- Pro text translation
- ChatGPT translation
- Duplicate fan tagging
Integrations
Integrations
SCRM Champion can integrate with the following:
- CloudSeven
- Promo Picasso
- EchoData
- iMX
- HiSophi
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sea Limited, Shopify, VNG Corporation
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
SCRM Champion has a centralized platform ensures efficient handling of customer interactions across multiple channels.
Company Email
info@hiseven.com
Contact No.
Company's Address
Kuala Lumpur, Malaysia
SCRM Champion Comparisons
Popular SCRM Champion Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Benchmarking
- Customer recovery
- Dashboarding
- Data collection
- Data integration
- Goal setting
- Interactive analytics
- Media sharing
- Mobile feedback
- Push reporting
- Text analytics
Integrations
Medallia’s offers integration with CRM systems to make it easy for account managers and contact center executives to view and take action on customer feedback information natively within their CRM. Without needing to use a separate login, employees can close support tickets, review feedback, view contact and operational info, and close the loop with unhappy customers.
Medallia for Salesforce puts your customer feedback into the hands of your services and sales teams right within Salesforce.com.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mercedes-Benz, GE Healthcare, Nordstrom, PayPal
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Medallia offers Software-as-a-Service (SaaS), Enterprise Feedback Management (EFM) and Customer Experience Management (CEM) software and services to businesses.
Company Email
Contact No.
Company's Address
Medallia Palo Alto, 395 Page Mill Road, Suite 100, Palo Alto, CA 94306, USA
Medallia Comparisons
Popular Medallia Alternatives
It may not always be sufficient to simply compare SCRM Champion and Medallia with each other. Even though reliable features, cost and user experience are all crucial and should be taken into account when making a final choice, you should also pay attention to the recognition and awards merited by every service. Very often a less dominant service may turn out to be an amazing choice that was distinguished with B2B awards such as our Experts’ Choice Award which proves that despite limited market popularity it’s a worthy rival to the services that rule the market.
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