Satsum
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Drive improvement
- Trend analysis
- Multi-channel collection
- Dashboard
- Action management
- Automatic survey creation
- Real-time survey evolution
- Survey length control
- Automatic feedback email
- Embedded surveys
- Embed survey to your website or page
- Net Promoter Score (NPS)
- NPS improvement analysis
- Average satisfaction score
- Feedback filter
- Maximum number of feedback
Pricing Info
Pricing Info
Satsum offers four SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plans for your company:
SIMPLY FEEDBACK– $45/month per touch point
- Net Promoter Score
- Email feedback
- Web feedback
- Custom branding
ACTIONABLE FEEDBACK-$76/month per touch point
Everything in simply feedback, plus:
- Advanced data capture
- Key drivers analysis
- Integrations
IMPACT-$154/month per touch point
Everything in actionable feedback, plus:
- Real-time customer recovery
- Premium support
- Success program
ENTERPRISE – by quote
Contact Satsum.com in case you need to:
- Want to rack over 10000 responses
- Have specific customer requirements
- Need bespoke integrations
Integrations
Integrations
Satsum integrates with the following business systems and applications:
- MailChimp
- Zapier
- Magneto
- Shopify
- Zendesk
- Salesforce
- Desk
- Stripe
- WordPress
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Nitro Digital, Intercontinetal Hotels Group, Sooqini
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Satsum is a Customer Experience Management software that is designed to help businesses to increase customer loyalty and referrals.
Company Email
Company's Address
Satsum Comparisons
Popular Satsum Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Calculate Net Promoter Score
- Gauge customer satisfaction
- Attract positive reviews
- Protect business against negative reviews
- Get a better online presence
- Improve Google Ranking
- Build a community of loyal customers
- Private communication channel
- Actionable customer database
- Branded email
- Branded coupons
- Feedb microsite
Pricing Info
Feedb offers three SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:
- Monthly plan -$99/month
- 6 months plan-$89/month billed semi-annually, $534 one-time payment
- Yearly plan– $79/month billed yearly, $948 one-time payment
All packages include:
- 10 users, $5@month per additional user
- 5, 000 monthly credits, $5 per 1, 000 additional credits
- Multi-location, $40@month per additional location and $30@month per location (100 plus locations)
Integrations
Feedb integrates with the following business systems and applications:
- Quickbooks
- Yelp
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Feedb is a simple and powerful customer feedback system that is designed to help businesses to empower their marketing.
Company Email
Contact No.
Company's Address
San Diego, CA
USA
Feedb Comparisons
Popular Feedb Alternatives
Both Satsum and Feedb were tested by a team of independent SaaS experts who prepared a full analysis of all crucial aspects of each solution. Their total score was prepared using our unique SmartScore model which provides an individual partial score to every component like: main functionalities, client support, mobile device support, security, user satisfaction and market presence. We are aware that useful features are not the only thing essential to a business so we make an effort to pay attention to all facets of a service prior to calculating its final rating.
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