What is better Salesforce Service Cloud or Stride? Various businesses demand different types of Customer Support Software. To find out which solution fits your needs, think about reviewing various solutions feature by feature an taking into consideration their terms and costs. Furthermore, you will get a quick idea of their overall effectiveness and customer feedback by having a look at our smart scoring system.
The results are: Salesforce Service Cloud (9.6) vs. Stride (8.8) for total quality and performance; Salesforce Service Cloud (97%) vs. Stride (95%) for user satisfaction rating. Examine their strong and weaker points and decide which software is a better choice for your company. A simple, practical tactic is to note down the pros and cons of both applications next to each other and find out which software has more benefits.
Our experts made sure to prepare reviews of all popular Customer Support Software products available on the market, but among all the ones we reviewed these three deserved our special attention: Freshdesk Omni, Freshdesk, Zendesk.
Salesforce Service Cloud supports integrations with the following business systems, applications and services:
Autotask
ConnectWise
JIRA
Salesforce Service Cloud
ServiceNow
Zendesk
Oracle Service Cloud
Freshdesk
Freshservice
Desk.com
Help Scout
Cherwell Software
Wrike
SugarCRM
Microsoft Dynamics CRM
Zoho CRM
Netsuite
Autotask
Close.io
ConnectWie
Infusionsoft
Pipedrive
HubSpot CRM
Oracle Sales Cloud
Base CRM
CustomerGauge
Act! Essentials
Sap Hybrid Cloud for Customers
Sage CRM
Bullhorn
Maximizer CRM
Insightly
Microsoft Dynamics GP
Microsoft Dynamics AX
QuickBooks
Freshbooks
Taxify
Sage Intacct
Sage 200
Tipalti
Plaid
Shopify
Volusion
Ecwid
Bigcommerce
Magento
Etsy
Woocommerce
Weebly
SAPAnywhere
Epages
Oracle Eloqua
Marketo
HubSpot Marketing
Act-On
MailChimp
Mailjet
Allbound
Autopilot
Constant Contact
Kissmetrics
Facebook Lead Ads
Campaign Monitor
iContact
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-hosted customer service platform designed to allow faster, smarter case resolution. By providing a 360-degree view of each customer, this IT asset management solution enables businesses to quickly resolve issues, thereby driving better user experience and higher customer satisfaction.
Almost as important as functionalities and client support responsiveness are pricing options provided by Salesforce Service Cloud and Stride. Although cost should not be the sole factor it’s without a doubt a significant thing to think about. You should count on a flexible pricing package that can be adjusted to your company size and effortlessly scaled up every time your company expands. Make sure you don’t select pricing plans that have extra tools that you won’t use and always make an effort to contact with the vendor directly because enterprises can usually count on more affordable prices. You should also give a chance to a free trial or demo of each product to spend at least some time working with it. It’s a useful experience that doesn’t ask you to spend any money and provides you with a practical overview of what it feels like to work with Salesforce Service Cloud and Stride.
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