What is better Salesforce Service Cloud or HelpWire? Comparing products to find the best Customer Support Software doesn't have to be hard. On our review platform, we enable you to match Salesforce Service Cloud and HelpWire and immediately evaluate their unique elements. We allow you to examine their capabilities, supported devices, support service, pricing rates, terms, plus more.
It's also possible to assess their overall score (9.6 for Salesforce Service Cloud vs. 8.4 for HelpWire) and overall customer satisfaction level (97% for Salesforce Service Cloud vs. 100% for HelpWire). Devote time to compare your top options and discover which one is right for your company. You should also consider the software company’s background; can you count on them and will they still be around in a few years time?
If you would like to quickly decide on the optimal Customer Support Software according to our review team we advise you check out one of these products: Zendesk, Freshdesk Omni, Freshdesk.
Salesforce Service Cloud supports integrations with the following business systems, applications and services:
Autotask
ConnectWise
JIRA
Salesforce Service Cloud
ServiceNow
Zendesk
Oracle Service Cloud
Freshdesk
Freshservice
Desk.com
Help Scout
Cherwell Software
Wrike
SugarCRM
Microsoft Dynamics CRM
Zoho CRM
Netsuite
Autotask
Close.io
ConnectWie
Infusionsoft
Pipedrive
HubSpot CRM
Oracle Sales Cloud
Base CRM
CustomerGauge
Act! Essentials
Sap Hybrid Cloud for Customers
Sage CRM
Bullhorn
Maximizer CRM
Insightly
Microsoft Dynamics GP
Microsoft Dynamics AX
QuickBooks
Freshbooks
Taxify
Sage Intacct
Sage 200
Tipalti
Plaid
Shopify
Volusion
Ecwid
Bigcommerce
Magento
Etsy
Woocommerce
Weebly
SAPAnywhere
Epages
Oracle Eloqua
Marketo
HubSpot Marketing
Act-On
MailChimp
Mailjet
Allbound
Autopilot
Constant Contact
Kissmetrics
Facebook Lead Ads
Campaign Monitor
iContact
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-hosted customer service platform designed to allow faster, smarter case resolution. By providing a 360-degree view of each customer, this IT asset management solution enables businesses to quickly resolve issues, thereby driving better user experience and higher customer satisfaction.
Contact Eltima for enterprise pricing information and other product details. You may also submit a request for a demo to see if the software is a perfect fit for your business.
You shouldn’t count on exclusively a broad range of useful tools and flexible pricing plans from a well-known Customer Support Software. Almost as crucial as key features is a top-notch customer support. You want to ensure that if you have any questions about Salesforce Service Cloud or HelpWire, or you face some problems, or perhaps you’ll want to ask for a specific revision or functionality useful to your team you can count on a responsive and helpful customer support. Examine whether solutions such as phone support, tickets or live chat are available. Additionally, it’s a big plus if you can profit from personal training or at the very least a knowledge base you can use.
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