Salesforce LiveMessage
NOAWARDS
YET
Pricing:
Starting from $75
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Landline Texting to Existing Office, 800 Numbers for the US, New Numbers for Non-US Locations
- Facebook Messenger Integration
- SMS Texting
- Custom Workflows
- Two-Way Text Messaging Channel
- Standard SMS Text Messages
- Sync and Log Text Chat with Leads, Person Accounts, Contacts
- Bulk SMS Text Messaging Campaigns
- Lead Nurturing
- Outbound Text Messages
- Appointment Reminders
- Notifications
- Interactive Message Response (IMR)
- Text-to-Case
- Omnichannel Integration
- Smart Routing
- Customer Feedback and Analytics
- Multiple, Simultaneous Chat Sessions
- Picture Messaging/MMS
- Conversation History
- Complete SMS Text Solution
- Business-Class Text Platform
- Click-to-Text Feature on Website
Pricing Info
Pricing Info
Pricing of Salesforce LiveMessage starts at $75/user/month. It is part of the Salesforce Service Cloud suite as an add-on for the Lightning Enterprise ($150/user/month) and Lightning Unlimited ($300/user/month) Editions. For accurate pricing information for your business, contact the vendor for a quote.
Integrations
Integrations
Salesforce LiveMessage integrates with the following:
- SMS texting (custom workflow via Lightning Process Builder)
- Facebook Messenger
- Salesforce Service Cloud (Console required)
- Salesforce Sales Cloud (Console required)
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
PGE, Ultra Music Festival, NCR Silver
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A mobile messaging platform through SMS and Facebook for delivering personalized customer support.
Company Email
Contact No.
Company's Address
Salesforce
The Landmark © One Market St. Suite 300
San Francisco, CA 94105
United States
Salesforce LiveMessage Comparisons
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Social Login
- Registration-as-a-Service
- Single Sign-On
- Social Plugins
- Gamification
- Identity Storage
- Identity Access
- Identity Compliance
- SocialSync™
- NEXUS Partner Ecosystem
- Consumer Insights
- iRank
- Analytics
Pricing Info
To implement Gigya’s entire platform including identity storage the cost will be around $45,000-$50,000 per year. Talk to the vendor and inform them which pieces of the platform are important for you and work out pricing from there.
Integrations
Gigya supports integrations with the following business systems and applications:
- Acquia
- Adobe AudienceManager
- Adobe Omniture
- Akismet
- The Appreciation Engine
- Baynote
- Blueconic
- Bluehornet
- BlueKai
- Bronto
- CalmSea
- Certona
- Constant Contact
- Convio
- Core Audience
- Coremetrics
- CrowdRiss
- DemandWare
- Dis.cuss.it
- Disqus
- DoubleClick
- Drupal
- eDialog
- eloqua
- emarsys
- ExactTarget
- Experian
- ExpressionENgine
- FileMobile
- Fun Mobility
- Hubspot
- Hybris Software
- Informatics
- Intent
- ir.deto
- Jive
- Kevy
- KISSmetrics
- Knotice
- xKrux
- Listrak
- Livefyre
- LivePerson
- Lotame
- Magento
- Marketi
- MZinga
- MailChimp
- Maxymiser
- Micros Retail
- Wordpress
- Webtrends
- IBM WebSphere
- Unica
- Urban Airshop
- Usablenet
- TagMan
- Trulioo
- TunTo
- Umbek
- Tableau
- Shopify
- Smartify
- Socure
- StrongView
- Scene7
- Selligent
- SendGrid
- SailThru
- Salesforce
- SilverPop
- SiteCore
- RichRelevance
- Relevant
- Responsys
- RapidEngage
- Oracle
- Oracle ATG
- Push.io
- RadiumOne
- NinjaMetrics
- Ooyala
- Olapic
- NetSuite
- Mollom
- MPP
- MyBuys
- Netino
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Pepsi, Red Bull, Toyota
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Gigya's Customer Identity Management Platform helps companies build better customer relationships by turning unknown visitors into known, loyal and engaged customers.
Company Email
support@gigya.com
Contact No.
Company's Address
Gigya Headquarters 2513 E. Charleston Rd. Mountain View, CA 94043
Gigya Comparisons
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You shouldn’t count on simply a wide range of useful tools and adjustable pricing from a credible Customer Support Software. Almost as essential as core features is a top-notch customer support. You want to guarantee that if you have any questions about Salesforce LiveMessage or Gigya, or you run into a problem, or maybe you’ll need to request a certain revision or functionality beneficial to your company you can trust in a responsive and helpful customer support. Check out whether services such as phone support, tickets or live chat are offered. Additionally, it’s a major asset if you can enjoy personal training or at least a knowledge base you can use.
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