What is better Salesforce LiveMessage or Vivantio? When you compare Salesforce LiveMessage and Vivantio, you can easily see which Customer Support Software product is the better option. This means that your enterprise will be able to choose most productive and efficient application. You can check the specifics, like available tools, costs, plans offered by each vendor, offer stipulations, and more
We also let you evaluate their overall scores to know which one seems to be more suitable. Salesforce LiveMessage has 8.9 points for overall quality and 100% rating for user satisfaction; while Vivantio has 8.4 points for overall quality and 93% for user satisfaction. Likewise, you can also check which software company is more dependable by sending an email inquiry to both and find out which vendor replies sooner.
Our experts made sure to prepare reviews of all popular Customer Support Software products that you can find out there, but among them these three deserved our special attention: Zendesk, Freshdesk Omni, Freshdesk.
Pricing of Salesforce LiveMessage starts at $75/user/month. It is part of the Salesforce Service Cloud suite as an add-on for the Lightning Enterprise ($150/user/month) and Lightning Unlimited ($300/user/month) Editions. For accurate pricing information for your business, contact the vendor for a quote.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
When you pick a service that you are sure will work best for your business you shouldn’t only limit yourself to what professionals have to say about it. Very often personal experience with the product may be different, depending on your own goals and requirements. That’s the reason why in our reviews we also provide our User Satisfaction Rating for each product to give you an immediate overview of how actual users of Salesforce LiveMessage and Vivantio evaluate their contact with the software. Our system is built around advanced analysis of product mentions on other sites, social networks and blogs, so you are going to receive a complete and reliable landscape of what other customers think about each app. In this example Salesforce LiveMessage has a total satisfaction rating at 100% while for Vivantio 93% of people say they had a positive experience with it.
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