Salesforce Essentials
NOAWARDS
YET
Pricing:
Starting from $25
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- 360-Degree Customer View
- Account Management
- Activity Feed
- Activity Tracking
- AppExchange Marketplace
- Case Auto-Assignment
- Case Escalation Rules and Queues
- Collaboration Tools
- Contact Management
- Custom Profile
- Einstein Activity Capture
- Email Optimization
- Lead Contact Account Management
- Lightning App Builder
- Opportunity Management
- Page Layout
- Reports and Dashboards
- Salesforce Mobile App
- Setup Assistant
- Trailhead
- Task Management
Pricing Info
Pricing Info
Salesforce Essentials is packaged as one small business plan that integrates the lower-tier CRM and service features of Salesforce Cloud and Salesforce Service in one solution. The plan enables small businesses to leverage the Salesforce architecture for their sales, marketing and customer service needs.
Salesforce Essentials – $25/user/month (annual; $30 if monthly)
- Up to 10 users
- Guided onboarding and setup
- Automatically track emails & meetings
- Manage leads, opportunities, & accounts
- Create custom dashboards & reports
- Deliver social and email support
- Save time with customer self-service
Integrations
Integrations
Salesforce Essentials connects with a wide array of business apps with AppExchange, such as:
- G Suite
- GetFeedback
- Dropbox
- HelloSign
- MailChimp
- Xactly
- Nicereply
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Salesforce Essentials is a CRM platform that combines sales and customer service tools in one place. You can manage leads, sales opportunities, and accounts. It also includes support functionalities for various channels such as phone, chat, email, and social platforms. You can even automatically track meetings and emails.
Company Email
Contact No.
Company's Address
The Landmark at One Market, Suite 300,
San Francisco, CA, 94105
USA
Salesforce Essentials Comparisons
Popular Salesforce Essentials Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Enriched Data
- Saved Replies
- Book Meetings
- Email Fallback
- Chat Targeting
- Activity History
- Rep Profiles
- Agent Status
- Live View
- Follow Contacts
- Dynamic Routing
- Smart Notifications
- Lead Bot
- Knowledge Bot
- Advanced Targeting
- Conversation Qualified Leads
- Inbound and Outbound Sales Playbook
- Email Playbooks
- #DriftLinks
- Overall Performance Metrics
- Per Playbook Reporting
- Conversation Reporting
- Agent Reporting
Pricing Info
Drift offers a free plan and quote-based premium plans. A startup plan is available for businesses with less than 50 employees.
Free – $0
- Live chat
Premium – By quote
- All features of the Free plan
- Custom Chatbots
- Drift Prospector
- Lead Routing
- Real-Time Notifications
- Drift Intel
- Drift Meetings
- Custom Salesforce Dashboards
- Integrations
- Dedicated Customer Success Manager
Enterprise – By quote
- All features of the Premium plan
- Drift Automation
- Drift Audiences
- Enterprise Configuration
- Enterprise Lead Routing
- Reporting APIs
- Technical Integration Setup
- 24/7 Chat Support
- Optimization Services
Integrations
Drift.com integrates with the following business systems and applications:
- Slack
- SalesForce
- Marketo
- HubSpot
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Leadpages, Vidyard, Rapidminer
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Drift.com is a robust, conversation-driven live-chat messaging platform.
Company Email
Contact No.
Company's Address
3 Copley Place, 7th Floor
Boston, Massachusetts
USA
Drift Comparisons
Popular Drift Alternatives
It may not always be enough to simply compare Salesforce Essentials and Drift with one another. While reliable functionalities, pricing and user reviews are all crucial and should be considered when making a final choice, you should also take a look at the recognition and awards claimed by every app. Very often a less dominant solution may turn out to be a good choice that was distinguished with SaaS awards such as our Supreme Software Award which shows that regardless of smaller market popularity it’s a significant contender to the apps that rule the market.
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