What is better Salesforce Essentials or EngageBay? If you’re getting a hard time selecting the best CRM Software product for your situation, it’s a good idea to compare the available software and find out which tool offers more positive aspects. For instance, here you can compare Salesforce Essentials (overall score: 9.6; user rating: 100%) vs. EngageBay (overall score: 8.9; user rating: 100%) for their overall performance.
It's also possible to see which one provides more features that you need or which has more suitable pricing plans for your current situation. Working with a clear table to compare their features will significantly increase the chances of finding the best product for your company. Take a closer look at other aspects of the software such as ease-of-use, adaptability, scalability, and pricing options.
Our team put a lot of effort to review all popular CRM Software services available on the market, but among all the ones we reviewed these three deserved our special attention: Salesforce CRM, HubSpot Smart CRM, Freshsales.
Salesforce Essentials is packaged as one small business plan that integrates the lower-tier CRM and service features of Salesforce Cloud and Salesforce Service in one solution. The plan enables small businesses to leverage the Salesforce architecture for their sales, marketing and customer service needs.
Salesforce Essentials – $25/user/month (annual; $30 if monthly)
Salesforce Essentials connects with a wide array of business apps with AppExchange, such as:
G Suite
Facebook
Twitter
GetFeedback
Dropbox
HelloSign
MailChimp
Xactly
Nicereply
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Salesforce Essentials is a CRM platform that combines sales and customer service tools in one place. You can manage leads, sales opportunities, and accounts. It also includes support functionalities for various channels such as phone, chat, email, and social platforms. You can even automatically track meetings and emails.
EngageBay integrates with the following business systems and applications:
Zapier
QuickBooks
WordPress
Xero
Twilio
Office 365
Google Contacts and Calendar
Stripe
SendGrid
Mailgun
Mandrill
Xero
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Panama Partners, Growth Robotics
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
EngageBay is an all-in-one marketing, sales, and CRM platform designed to be an affordable alternative to expensive solutions. Considered as a true alternative to more expensive business solutions, EngageBay automates key business processes and routines to free you up to create meaningful customer experiences.
When you select a service that you believe will be an actual asset for your business you shouldn’t only focus on what reviewers have to say about it. Very often individual experience with the app will vary, depending on your own goals and needs. That’s the reason why in our reviews we also give our User Satisfaction Rating for each service to give you a reliable impression of how real users of Salesforce Essentials and EngageBay evaluate their experience with the product. Our system is built around complex analysis of product mentions on other sites, social media as well as blogs, so you are going to receive a comprehensive and reliable picture of what other people think about every service. In this example Salesforce Essentials got a total satisfaction rating at 100% while for EngageBay 100% of people say they had a positive experience with it.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
