RingCentral Engage Digital
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Omni-Digital Platform
- Open API
- Digital Identification Module
- ICE (RingCentral Engage’s Proprietary Machine Learning Engine)
- Filter Messages
- Route Messages to Qualified Agents
- Automated Qualification of Messages
- Anti-Spam Filter
- Define Rules and Criteria
- Dedicated Agent Workspace
- Queue Management
- SLA (Service Level Agreement)
- Response Time Indication
- Automated Message Forwarding
- Escalation Rules
- Desktop Notifications
- Customer Digital Profile
- Conversation History
- One-Click Customer Record Access
- Automatic Responses
- Reply Assistant
- Knowledge Base
- Spell Checker
- Validation Response Rules
- Real-Time Agent Activity Tracking
- Live Conversations
- KPIs (Key Performance Indicators)
- Automated Questionnaires
Pricing Info
Pricing Info
The pricing information of RingCentral Engage Digital is only available on a quote request. It is best to contact the vendor directly for specific package info.
Integrations
Integrations
RingCentral Engage Digital is an open platform. This means you can integrate with almost any third-party software or service and you may develop your own connector. Its native integrations include digital communication channels (email, chat, mobile, social media, and forums) other platforms such as, but not limited to:
Connectors with digital communication channels
- Facebook Messenger
- Youtube
- Google+
- RingCentral Engage Chat
- RingCentral Engage Mobile
- Viber
- SMS
- RingCentral Engage Communities
- Lithium
- RightNow Community
- Tapatalk
- Bazaarvoice
- InSided
- WordPress
- RingCentral Engage Mail
Chatbots
- Recast AI
- IBM Watson
- BotFuel
- BotMind
- Inbenta
- Arabot
CRM
- SalesForce
- Microsoft Dynamics
- SAP
- Oracle
BI
- Synthesio
- Viavoo
- TalkWalker
Call Solutions
- Genesys
- Avaya
- CISCO
Helpdesk
- Service Now
- Freshservice
- Jira Service Desk
BPM
- Kissflow
- Pega
- Pipefy
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AXA, Sephora, Allianz
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A unified, omnichannel digital management platform for multiple customer support channels.
Company Email
Contact No.
Company's Address
RingCentral
20 Davis Dr
Belmont, CA
United States
RingCentral Engage Digital Comparisons
Popular RingCentral Engage Digital Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Multilingual Support
- Emotional Intelligence
- Interaction Responses
- Learning and Adaptability
- Complex Query Handling
Pricing Info
AIChatbot offers different pricing plans for various business scales. Contact the vendor to get started.
Basic – $19/month
- Supports PDF, CSV, TXT, DOCX, etc.
- 1 chatbot
- 2,000 message credit/month
- AI email responder
- 8MB storage per bot
- 100 web pages
- Embed on unlimited websites
- Capture leads
- API Access
- Analytics
- WhatsApp integration coming soon
Standard – $49/month
- Everything in Basic Plan+
- 2 chatbots
- 5,000 message credit/month
- 16MB storage per bot
- 1000 web pages
- Team access
- Choose GPT-4
Premium – $99/month
- Everything in Standard Plan+
- 5 chatbots
- 10,000 message credit/month
- 2,500 web pages
- 32MB storage per bot
Elite – $399/month
- Everything in Premium Plans+
- 40,000 message credits/month included (Messages over the limit will use your OpenAI API Key)
- 10 chatbots
- API Access
- Remove AIChatbot
- branding
- 10,000 web pages
- 64MB storage per bot
Integrations
AIChatbot seamlessly integrates with various platforms, such as:
- WordPress
- Shopify
- Open AI
- Slack
- Facebook Messenger
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
AIChatbot is a customer service chatbot that uses AI to understand your business needs and resolve support inquiries.
Company Email
admin@aichatbot.com
Contact No.
Company's Address
Pelrio Analytica
Brescia, Lombardia
Italy
AIChatbot Comparisons
Popular AIChatbot Alternatives
No Customer Support Software will be perfect enough to cover all the needs of a business. Though core functionalities of RingCentral Engage Digital and AIChatbot should matter you should also thoroughly study the integrations supported by every app. Very often your team will already be using various kinds of SaaS software in your company and it’s always better to opt for apps that integrate well with one another. That way you can be certain of an effortless transfer of data between your teams and services, which can significantly reduce time spent on migrating between one solution and the other.
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