RingCentral Engage Digital
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Omni-Digital Platform
- Open API
- Digital Identification Module
- ICE (RingCentral Engage’s Proprietary Machine Learning Engine)
- Filter Messages
- Route Messages to Qualified Agents
- Automated Qualification of Messages
- Anti-Spam Filter
- Define Rules and Criteria
- Dedicated Agent Workspace
- Queue Management
- SLA (Service Level Agreement)
- Response Time Indication
- Automated Message Forwarding
- Escalation Rules
- Desktop Notifications
- Customer Digital Profile
- Conversation History
- One-Click Customer Record Access
- Automatic Responses
- Reply Assistant
- Knowledge Base
- Spell Checker
- Validation Response Rules
- Real-Time Agent Activity Tracking
- Live Conversations
- KPIs (Key Performance Indicators)
- Automated Questionnaires
Pricing Info
Pricing Info
The pricing information of RingCentral Engage Digital is only available on a quote request. It is best to contact the vendor directly for specific package info.
Integrations
Integrations
RingCentral Engage Digital is an open platform. This means you can integrate with almost any third-party software or service and you may develop your own connector. Its native integrations include digital communication channels (email, chat, mobile, social media, and forums) other platforms such as, but not limited to:
Connectors with digital communication channels
- Facebook Messenger
- Youtube
- Google+
- RingCentral Engage Chat
- RingCentral Engage Mobile
- Viber
- SMS
- RingCentral Engage Communities
- Lithium
- RightNow Community
- Tapatalk
- Bazaarvoice
- InSided
- WordPress
- RingCentral Engage Mail
Chatbots
- Recast AI
- IBM Watson
- BotFuel
- BotMind
- Inbenta
- Arabot
CRM
- SalesForce
- Microsoft Dynamics
- SAP
- Oracle
BI
- Synthesio
- Viavoo
- TalkWalker
Call Solutions
- Genesys
- Avaya
- CISCO
Helpdesk
- Service Now
- Freshservice
- Jira Service Desk
BPM
- Kissflow
- Pega
- Pipefy
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AXA, Sephora, Allianz
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A unified, omnichannel digital management platform for multiple customer support channels.
Company Email
Contact No.
Company's Address
RingCentral
20 Davis Dr
Belmont, CA
United States
RingCentral Engage Digital Comparisons
Popular RingCentral Engage Digital Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Built-in Calling and SMS
- Email Integration
- Automated Follow-ups
- Lead Management and Pipeline Tracking
- Task and Activity Management
- Customizable Dashboards
- Sales Analytics and Reporting
Pricing Info
Close provides four enterprise pricing plans designed to help businesses leverage the power of the Close platform without going beyond budget. Choose annual billing to save up to 35%. Users may also opt for a solo plan.
- Unlimited contacts and leads
- Multiple pipelines
- Advanced lead and activity filters
- Built-in email, calling, and SMS
- Centralized inbox and task list
*Workflows not included
Growth – $99/seat/month
- Everything in Essentials +
- Automated workflows
- Power dialer
- AI email assistant
- Custom activities
Scale – $139/seat/month
- Everything in Growth +
- Role-based access and permissions
- Lead visibility rules
- Predictive dialer
- Unlimited call recording
Solo – $9/month
- Everything in Essentials but
- Limited to 1 user
- Limited to 10,000 leads
*Workflows not included
Integrations
Close supports integrations with the following business systems and applications:
- 99Inbound
- Alice
- Allegow
- AppInsights
- Balto
- Better Proposals
- COZYROC
- Calendly
- Clay
- Close GPT
- Complily
- Conversify
- Convin
- Copyfactory
- Custify
- Customer.io
- Databar
- Digioh
- Driftrock
- Drip
- Dripify
- DropFunnels
- Enthu.AI
- Findymail
- Fireflies
- Fivetran
- FrontRace
- GAConnector
- Geckoboard
- GetAccept
- Glances
- Gmail
- Gong
- Google Calendar
- Help Scout
- Helpwise
- Hightouch
- Hotglue
- HubSpot
- Hyperise
- Integrately
- InvoiceBerry
- iClosed
- Jiminny
- JustCall
- journy.io
- Kennected/LinkedFusion
- Klavis AI
- KlickTipp
- KrispCall
- Latenode
- Lead Mapper
- LeadFuze
- Leadinfo
- LeadsBridge
- LinkClose
- LinkMatch
- Linked Helper
- LiveAgent
- Magic Sales Bot
- Make
- Master Metrics
- Microsoft 365
- Missive
- Pabbly
- Palette
- Plecto
- Poper
- Prelo
- Process Street
- QuotaPath
- Reform
- Reply
- Retool
- Ringover
- SavvyCal
- Scoop Analytics
- ScriptCaller
- SeekWell
- Segment
- Sendspark
- Sequin
- Setter
- SignWell
- Signable
- Skyvia
- SnapAddy
- Spiff
- Stitch
- SyncSpider
- TAMI
- UpLead
- Voila Norbert
- viaSocket
- Whalesync
- Zapier
- Zoom
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Branch, MakeSpace, toggl
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Close is a potent sales automation tool that helps sales teams handle leads, track pipelines, and communicate more effectively.
Company Email
support@close.com
Contact No.
Company's Address
Close
California
USA
Close Comparisons
Popular Close Alternatives
In the event you are still having second thoughts about which app will perform best for your company it may be a good idea to analyze each service’s social metrics. These metrics are quite often a sign of how popular every product is and how extensive is its online presence.For example, if you look at RingCentral Engage Digital LinkedIn account you’ll learn that they are followed by 52348 people. In case of Close the volume of followers on their LinkedIn page is 21000.
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